Open to opportunities

Diego Menjivar

@diegomenjivar

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Virtual administrative assistant and customer support professional focused on remote operations and process efficiency.

El Salvador

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What I'm looking for

I’m looking for remote, part-time or rotating work where I can coordinate tasks, manage documents, and support customers via chat/email. I want teams that value process efficiency, clear communication, and continuous improvement through feedback.

I’m an organized, proactive administrative support professional focused on operational efficiency and process management. In my teaching practice assistant work, I coordinated tasks, managed and digitally archived documents, and kept schedules aligned to strict timelines.

I bring strong communication skills in multicultural environments, addressing questions and supporting users to ensure clear, fluid interactions. I’m a fast learner of digital tools, comfortable working remotely with international teams, and I enjoy using solutions like Google Workspace, Slack/Discord, Trello/Asana, and AI productivity tools (ChatGPT/Claude) to troubleshoot issues and improve performance.

Experience

Work history, roles, and key accomplishments

Teaching Practice Assistant

Centro Escolar Católico “Nuestra Señora de la Merced”

Jan 2023 - Present (3 years 4 months)

Provided administrative support for teaching operations by organizing digital archives of academic records and supporting materials. Coordinated schedules to meet educational objectives and communicated with students and parents to resolve questions and ensure clear, effective support.

Document Management Digital Archiving Schedule Coordination Customer Support Multicultural Communication Troubleshooting Remote Operations

Education

Degrees, certifications, and relevant coursework

Centro Escolar Católico “Nuestra Señora de la Merced”

Teaching Practice Assistant, Education / Teaching Practice

2023 - 2023

Activities and societies: Document management and digital archiving; coordination of schedules; communication with students and parents; supporting users with questions and guidance; implementation of pedagogical processes to improve group performance.

Served as a Teaching Practice Assistant, supporting students and parents through clear communication and structured scheduling. Managed documents and helped coordinate academic objectives within defined timelines.