Open to opportunities

Diego Flores

@diegoflores

Message

Bilingual IT support professional troubleshooting healthcare tech, hardware, and networks.

United States

Message

What I'm looking for

I’m aiming to move into Systems Administration and Cloud Infrastructure roles, while supporting clinical end-users and keeping healthcare applications running reliably—especially around HIPAA, EHR basics, and medical data privacy.

I troubleshoot hardware, software, and network issues in fast-moving environments, and I’ve done it while keeping inventory and device records accurate. At Wireless Source and iCuracao, I managed outbound/inbound logistics and digital inventory tracking for high-volume operations.

I also handled customer-facing mobile device and connectivity troubleshooting at Cricket Wireless, translating complex technical details into clear Spanish and English. Earlier, I managed high-volume POS transactions at Taco Bell while resolving customer concerns quickly.

On the healthcare side, I’ve trained for HIPAA compliance, EHR/EMR basics, and medical data privacy, with a healthcare IT support specialization from Johns Hopkins University. I’m continuously learning while working toward Systems Administration and Cloud Infrastructure roles.

Experience

Work history, roles, and key accomplishments

Current

E‑commerce Product Lister

Current

Prime bid Auction

Oct 2025 - Present (10 months)

Coordinated inventory-to-platform publishing by preparing product data, matching
photos, and writing accurate descriptions for listings

Warehouse Inventory Specialist

Wireless Source

Oct 2023 - May 2025 (1 year 7 months)

Managed outbound and inbound logistics for high-volume e-commerce sales, ensuring 100% inventory accuracy through scanning and auditing refurbished electronics.

Inventory Management Logistics E Commerce Sales Data Entry Audit