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Didi Kwape

@didikwape

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I am an Account Manager based in Johannesburg South Africa.

South Africa

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Unlocking the potential within every organization. As an account manager with a background in HR consulting and expertise in HR products and services, I am dedicated to helping companies optimize their human capital. Let's collaborate to create tailored solutions that drive innovation, engagement, and ultimately, success.

Experience

Work history, roles, and key accomplishments

Senior Account Manager

Mercer

May 2019 - Nov 2020 (1 year 6 months)

Experienced Senior Account Manager adept at fostering client relationships and driving business growth. Passionate about providing top-notch service, I have successfully guided clients and colleagues in navigating our diverse product solutions.

Customer Support B2B Sales Account Management Project Management Technical Support Customer Service People Management B2B SaaS HR Tech HR Consulting Relationship Management Communication Skills Problem Solving Collaboration Collaboration With Senior Stakeholders

Account Manager

Korn Ferry

Sep 2015 - May 2019 (3 years 8 months)

Responsible for managing a diverse portfolio of clients as an Account Manager.Provided end-to-end account management services and delivering exceptional product support to drive client success.

Account Management B2B Sales B2B Support Customer Service Customer Support Customer Training Data Analysis B2B SaaS HR Tech HR Consulting Communication Skills Zoom Team Collaboration Project Management Data Analytics Contract Management

Data Analyst

Korn Ferry

Jul 2014 - Aug 2015 (1 year 1 month)

I focused mainly on assisting clients to submit salary data for their data subscriptions , analysed data and compiled reports for clients as well as for client projects led by senior colleagues.

Account Management Data Analysis Data Reporting Project Management Microsoft Office HR Tech