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Didem Michenet

@didemmichenet

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Global digital transformation executive embedding LLM-powered workflows to modernize enterprises and scale innovation.

France

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What I'm looking for

I’m looking for a mission-driven enterprise role where I can embed LLM-powered capabilities into operational workflows, modernize platforms, and lead teams to deliver measurable adoption, efficiency, and business value through data-driven transformation.

I’m an accomplished global innovation and digital transformation technology executive with 26+ years of experience driving large-scale innovation ecosystems and corporate transformation. I specialize in building, launching, and scaling innovative products using data-driven insights, with an increasing focus on integrating Artificial Intelligence into enterprise ecosystems.

I’ve transformed fragmented processes into integrated, orchestrated systems across core functions including ERP, HR, CRM, EPM, and ITSM. In my current role, I lead the modernization of IT platforms and scale digital transformation programs across 60+ global field offices, supported by sustained corporate funding for innovation initiatives.

I’m currently focused on embedding LLM-powered capabilities into operational workflows, including AI-assisted analysis, knowledge systems, and productivity tools. I’ve also built an Azure-based Corporate Data Hub as a single source of truth, and I led an early AI agent orchestration prototype using Salesforce Agentforce to drive AI adoption as an embedded operational capability.

Earlier, as Head of Division, Digital Design & Development, I led innovation and product management while chairing IT Enterprise Architecture governance to align data science, cloud computing, and risk frameworks. Before that, I combined venture leadership (including building and launching an e-commerce startup) with global deal and delivery leadership—bringing a consistent systems-thinking, execution-focused approach to every transformation.

Experience

Work history, roles, and key accomplishments

Current

Chief of Solution Design

Current

UNESCO

Apr 2022 - Present (4 years 1 month)

Led global digital transformation as CIO-portfolio leader for SAP, Salesforce, Azure, Microsoft 365, ServiceNow-adjacent solutions and IT operations, scaling programs across 60+ field offices. Designed ERP/HR/CRM/EPM/ITSM orchestration and embedded LLM-powered capabilities (impact analysis, UAT generation, code scaffolding, knowledge assistants), while leading 50+ engineers.

Digital Transformation Workflow Orchestration LLM Powered Workflows Azure Data Platform SAP Integration Data Pipelines Knowledge Management

Head of Division, Digital Design

OECD

Dec 2017 - Mar 2022 (4 years 3 months)

Drove digital solutions strategy and enterprise architecture governance while optimizing IT service delivery for digital platforms and stakeholder-facing systems. Led innovation programs integrating Microsoft technologies, ServiceNow, and Adobe Experience Cloud, including RPA/AI adoption and cloud transformation.

Architectural Governance Product Management Innovation Strategy Smart Content Drafting Cloud Transformation ServiceNow Adobe Experience Cloud Agile Methodology

Co-Founder & President

Histoire de Cadeau

Feb 2014 - Dec 2016 (2 years 10 months)

Built and launched a lean e-commerce startup, reaching 700+ curated products within one year and securing 60+ designer/brand partnerships for the MVP. Drove digital acquisition using Google Ads, Facebook Ads, and influencer marketing, then successfully exited the business.

Lean Startup MVP Development Partnership Development Google Ads Facebook Ads Influencer Marketing Product Management Go To Market

Director, WW Partners

CAST Software

Apr 2012 - Jan 2014 (1 year 9 months)

Led worldwide innovation partnerships with SI leaders (Capgemini, Atos, IBM, Steria) to scale B2B software adoption. Managed multi-million-dollar innovation deals and defined go-to-market strategies to expand revenue and market presence.

Strategic Partnerships Business Development Go To Market Strategy Deal Management Sales Strategy Stakeholder Management B2B Software

Deal Expert, EMEA Strategic Sales

Hewlett Packard (HP)

Oct 2010 - Mar 2012 (1 year 5 months)

Drove strategic deal structuring and high-stakes negotiations for EMEA IT infrastructure initiatives across cloud, client virtualization, data center, storage, end-user workplace, and service desk. Built business cases and commercial deal packaging for pursuits exceeding $50M.

Strategic Sales Business Case Development Pricing Strategy Contract Negotiation Commercial Packaging Cloud Strategy Data Center Solutions Service Desk

Manager, Sales Support & Solution

Accenture

Apr 2008 - Dec 2009 (1 year 8 months)

Led Benelux sales proposals ($10M–$70M) for application outsourcing, driving strategic contract wins. Crafted unique value propositions with global IT delivery teams across SAP, Java, PHP, .NET, PeopleSoft, and Oracle, and secured internal approvals through complex stakeholder coordination.

Solution Selling Proposal Development Value Proposition Outsourcing SAP Java .NET PHP Peoplesoft

Senior Project Manager

Atos Origin

Aug 2005 - Mar 2008 (2 years 7 months)

Built and led global application maintenance teams, implementing fixed-price and industrialized contract delivery and improving IT service onboarding across Europe and India. Managed a 20-person e-commerce operations team and launched offshore back-office delivery, standardizing processes using CMMI and ITIL.

IT Service Delivery Application Maintenance CMMI ITIL Offshore Delivery Team Leadership Process Optimization

Project Leader

United Airlines

Mar 2000 - Oct 2004 (4 years 7 months)

Led global enterprise application deployment for supply chain systems and aviation audits, including aircraft quality audit rollout to 70 airports. Architected an N-tier system and developed Java-based decision support tools, delivering $10M savings (3 applications in the first year) and additional $14M savings from a statistical optimization algorithm.

Enterprise Systems Architecture N Tier Systems Java JDBC Oracle

Graduate Teaching Assistant

Virginia Polytechnic Institute and State University (Virgini

Aug 1998 - Dec 1999 (1 year 4 months)

Advised students on COBOL and object-oriented software design using C++ classes and graded coursework to support learning outcomes. Assisted with student support and feedback for programming assignments.

COBOL C++Object Oriented Design Programming Instruction Student Advising Coursework Grading Academic Mentoring Curriculum Support

Software Engineer

TUBITAK

Nov 1996 - Jul 1998 (1 year 8 months)

Defined specifications and developed prototypes for an interactive distance learning initiative with augmented reality and computer graphics components. Built prototypes using C/C++ to support learning-focused features.

C C++Prototyping Augmented Reality Computer Graphics Distance Learning Requirements Definition Embedded Simulation Concepts

Software Engineer

Aselsan

Oct 1995 - Oct 1996 (1 year)

Designed and implemented the communications module of a toll collection system. Delivered software components for system-level integration within the project context.

System Integration C C++ Development Software Engineering Toll Collection Systems Embedded Telecom Concepts