Dianne Kaye Briones

An accomplished customer service professional with over 3 years of experience excelling in front-line interactions, back-office support, and order entry. I have a solid background in social media moderation, maintaining brand reputation, and engaging with customers. My expertise includes handling customer calls with courtesy, providing accurate product information, and performing order entry tasks.

In my previous roles, I have demonstrated strong organizational skills, attention to detail, and the ability to work collaboratively with colleagues to achieve organizational goals. I was promoted to a supervisor support role for achieving high-quality performance and customer satisfaction scores. I am proficient in handling administrative tasks such as document management, order processing, and record-keeping, and I have experience providing timely and professional email support to customers.