At NEXTVAS INC., I provided customer support through outbound calls and email, specializing in appointment rescheduling and addressing customer concerns.
I consistently met daily performance quotas while maintaining accuracy and professionalism in a fast-paced customer service environment. I was recognized as a Top Employee of the Month for 4 months based on team performance.
My work included appointment setting and rescheduling, customer support, email handling, and issue resolution. I also supported follow-ups and documentation while keeping data entry accurate.
I’m open to full-time or part-time remote roles. I use Google Workspace, Google Drive, Slack, and Notion.
