Open to opportunities

Diane Bacani

@dianebacani

Message

Dependable administrative leader driving operational alignment and support.

Philippines

Message

What I'm looking for

I seek a collaborative company where I can lead administrative operations, improve processes, support executives, and contribute to team growth in a stable, people-focused environment.

I am a friendly, dependable administrative leader with hands-on experience supporting executives, coordinating cross-department operations, and keeping day-to-day activities running smoothly. I bring a practical mindset, positive energy, and proven reliability to every role.

In my current role as Admin Vice President, I provide daily reporting and strategic updates to the CEO, coordinate with the COO, oversee HR engagement and compliance, liaise with legal counsel on DOLE matters, and lead internal communications and conflict resolution efforts to support organizational growth.

My background includes front-desk supervision, personal assistant duties for a private chiropractor including contractor management and hiring, and freelance virtual assistant work covering calendar and email management, reporting, social media oversight, and basic digital marketing.

Experience

Work history, roles, and key accomplishments

Current

Admin Vice President

Current

ProtoFinancial

Jan 2025 - Present (1 year 2 months)

Provided daily reporting and strategic updates to the CEO, coordinated cross-department operations with the COO, and oversaw HR functions including engagement and DOLE compliance liaison. Drafted internal communications, managed conflict resolution, and produced proposals to support organizational growth.

Operations Coordination HR Compliance Internal Communications Reporting Conflict Resolution Strategic Planning Executive Support

Personal Assistant

Private Chiropractor

Jan 2023 - Dec 2023 (11 months)

Managed the employer's schedule and appointments, coordinated contractors for household and clinic needs, and led recruitment for creative and clinical roles to build the doctor's team. Handled liaison duties and logistical arrangements for projects.

Executive Assistance Recruitment support Scheduling Vendor Management Logistics Liaison Administrative Support

Virtual Assistant

Freelance

Jan 2021 - Dec 2023 (2 years 11 months)

Provided virtual admin support including file organization, research, calendar and email management, reporting, and basic digital marketing to grow engagement across social platforms. Oversaw social content and leveraged platform best practices to expand networks.

Virtual Assistance Social Media Management Research Reporting Digital Marketing Community Engagement

Front Desk Supervisor

Juno Hair

Jan 2024 - Present (2 years 2 months)

Monitored front desk operations including reservations, check-ins/outs, guest relations, and coordinated staff availability to maintain service levels during high-volume periods. Managed phone inquiries and supported departments to ensure positive customer experiences.

Customer Service Scheduling Reservations Management Front Desk Operations Guest Relations Problem Solving