Diana Viegas
@dianaviegas
I keep remote operations, teams, and customer experiences running smoothly.
PortugalWhat I'm looking for
I've supported day-to-day operations at Hôma since 2018, progressing from Store Associate to Assistant Manager through performance, dedication, and leadership. I lead and support a team of 14 employees while coordinating schedules, workloads, recruitment, onboarding, training, and customer service.
I independently manage the complete online operation of an Airbnb property, coordinating reservations, calendars, guest communication, pricing, availability, and external service providers. Since 2017, I've managed more than 500 guest stays while maintaining an average 5-star rating and contributing to Superhost status.
I'm now looking to bring my administrative, operational, communication, and problem-solving skills to a 100% remote role supporting efficient daily operations. I also create short-form video and product photography content for brand campaigns as a freelance UGC Creator.
Experience
Work history, roles, and key accomplishments
UGC Creator
Freelance
Jan 2026 - Present (8 months)
Create short-form video and product photography content for brands across beauty, wellness, lifestyle, home, pet, and consumer products. Collaborate with multiple brands and agencies on paid campaigns.
Assistant Manager
Hôma
Jan 2018 - Present (8 years 8 months)
Promoted from Store Associate to Assistant Manager. Lead and support a team of 14 employees, manage recruitment, onboarding, training, scheduling, and performance monitoring.
Operations Coordinator (Part-Time)
Airbnb Property
Jan 2017 - Present (9 years 8 months)
Independently manage the complete online operation of an Airbnb property, including reservations, guest communication, pricing, and coordination with service providers. Managed over 500 guest stays while maintaining a 5-star rating and Superhost status.
Beauty Consultant
IT Style
Jan 2015 - Dec 2018 (3 years 11 months)
Provided beauty consultation services to customers.
English Teacher
Centro Universal de Línguas de Ourém
Jan 2015 - Dec 2015 (11 months)
Taught English at a language center.
Shift Supervisor
Earls Restaurant
Jan 2011 - Dec 2014 (3 years 11 months)
Supervised restaurant shifts and team operations.
Education
Degrees, certifications, and relevant coursework
Cinema Makeup School
Post-Graduate Education, Makeup
Grade: Top Scores
Received Top Scores for academic excellence at Cinema Makeup School in Hollywood, California.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Portfolio
cozybloomcollective.my.canva.siteSalary expectations
Job categories
Skills
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