Abril Estrada

First point of contact for guests: reservations & seating, order management. Real-time problem resolution during high-volume service.

Self-managed cultural project focused on sonic experience, cultural archive & local identity from Northern Portugal. Book and coordinate resident DJs. Manage community strategy, social media, and finances for the project.

Research, mapping & data analysis of clubbing & nightlife culture in Northern Portugal. Authored research texts on the local scene to develop & launch pilot event projects.

Owned daily front-of-house customer service, resolving complaints and requests calmly during high-volume service. Trained new staff on service standards and customer communication. Managed inventory, stock levels, and supplier relations end-to-end.

Production and management of events: film sessions, DJ sets, and listening parties.

Handled customer inquiries and order issues over email and Shopify, tracking each case to resolution. Coordinated order fulfillment and shipping, troubleshooting problems for customers in real time. Hosted community Open House events and workshops, engaging directly with the customer/user base.

Ran full front-of-house and bar operations solo (orders, service, and cash handling) during every shift.

Conducted in-depth research to inform contemporary art practices centered on language and phenomenology. Developed original installations and graphic designs that enhanced the visual narrative of exhibitions. Collaborated on both solo and collective shows, fostering a deep artistic dialogue.

Conducted in-store audits at a designated retail chain, verifying compliance with marketing plans.

First point of contact for visitors and clients, handling questions and coordinating with suppliers. Daily gallery operations, social media, website construction and marketing. Assisted with exhibition installation, supplier communication and visitor relations.

Served as the first point of contact for exhibition visitors throughout its 3-month run.

Assisted with back-office administration and finances for a veterinary clinic. Handled payroll processing, invoicing, and daily financial reconciliations. Oversaw the inventory and ordering of medical and office supplies. Monitored administrative emails and streamlined internal communications to ensure seamless coordination between clinic management, vendors, and the medical team.

Grade: 3.9

Minor in Philosophy of the Space with a specialization in Image. Thesis work about phenomenology of perception and language.