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Bernadeta GliožytėBG
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Bernadeta Gliožytė

@bernadetaglioyt

Organizational management graduate skilled in operations, coordination, and customer-focused process support.

Portugal
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What I'm looking for

I seek a role where I support operations and coordination in a collaborative culture, focus on process improvement, customer-facing support, and growth in project management.

I am an Organizational Management graduate with hands-on experience supporting management, operations, and administrative workflows in service and cultural organizations. I have delivered post-sales customer support for English-speaking clients, coordinated logistics and technical teams, and maintained accurate documentation to ensure compliance and efficient case resolution.

I excel at cross-team communication, event and project coordination, and process-driven task follow-up, having supported cultural programs, educational projects, and day-to-day office operations. Detail-oriented and analytical, I focus on reliable execution, stakeholder communication, and continuous improvement to help teams run smoothly.

Experience

Work history, roles, and key accomplishments

RL

Post-sales Support Agent

Randstad II - Prestação de Serviços LDA

Jun 2025 - Dec 2025 (6 months)

Provided post-sales support to English-speaking customers for premium consumer technology products, executing replacements and refunds per warranty policies and coordinating with logistics and technical teams to resolve cases accurately and on time.

CB

Administrative Intern

Conservatório Bomfim

Jan 2025 - Apr 2025 (3 months)

Supported administrative and office operations by managing documentation control, verifying working-hour records, and assisting internal communication to maintain accurate workflows and compliance.

Education

Degrees, certifications, and relevant coursework

VM

Vilniaus Kolegija, Faculty of Business Management

Bachelor's Degree, Organizational Management

2022 - 2025

Activities and societies: Erasmus+ studies in Management; teamwork and cross-cultural communication development; focus on project management and business strategy.

Bachelor's degree in Organizational Management with academic focus on Project Management and Business Strategy, completed coursework and Erasmus+ studies contributing to cross-cultural management and teamwork skills.

PM

Politécnico do Cávado e do Ave, Faculty of Management

Erasmus+ Studies (non-degree exchange), Organizational Management

2024 - 2024

Activities and societies: Exchange program coursework and practical experience in cultural organization management.

Erasmus+ exchange studies in Management as part of the Bachelor's program, providing administrative and cultural organization experience.

KA

Klaipėda Eduardas Balsys Gymnasium of Arts

Secondary Education Diploma, Musical/Arts Education

2010 - 2022

Activities and societies: Participation in musical education programs and school activities related to arts and performance.

Secondary education at a gymnasium of arts with emphasis on primary and musical education, supporting development of artistic and organizational skills.

Tech stack

Software and tools used professionally

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