Open to opportunities

Vanessa User

@vanessauser13

Healthcare administrative professional and Certified Clinical Medical Assistant focused on accurate remote data reporting.

United States

Message

What I'm looking for

I’m looking for a healthcare environment where I can own accurate remote data entry, EMR/CRM maintenance, and daily reporting support—collaborating with clinical teams, improving workflows, and thriving on detail, responsiveness, and strong customer service.

I’m a Healthcare administrative professional and Certified Clinical Medical Assistant with 6+ years of remote experience supporting daily reporting workflows. In my current remote role, I perform data entry, database/log maintenance, and result distribution while contacting patients and clients to capture complete demographic information before processing.

I ensure data integrity through quality checks across EMR and CRM systems, coordinating follow-up when clinical teams can’t reach patients, and managing 50–75+ daily interactions with accuracy and consistency. Earlier, I handled Salesforce CRM maintenance and fast-paced healthcare administrative correspondence, and I also supervised high-volume clinical and administrative workflows as a Lead Medical Assistant—strengthening my attention to detail, team collaboration, and adaptability when priorities change.

Experience

Work history, roles, and key accomplishments

Medical Assistant (Remote)

Oscar Medical Group

Apr 2022 - May 2026 (4 years 1 month)

Handled daily remote administrative workflows including demographic outreach, data entry, and database/log maintenance, ensuring accurate records prior to processing. Coordinated with clinical teams to obtain and distribute daily reporting results on time and managed 50–75+ patient/client interactions while supporting continuity of care.

Patient Outreach Data Entry Healthcare Data Integrity Daily Reporting Support HIPAA compliance Microsoft Excel

Clinical Medical Assistant

Children's Medical Association

Jun 2021 - Sep 2021 (3 months)

Provided clinical and administrative support in a physician office, assisting providers with data entry, result management, and patient/client communication. Supported daily workflows to ensure timely handling of information and follow-up needs.

Administrative Support Data Entry Results Manager Patient Communication Provider Support HIPAA compliance Workflow Support

Operations Associate

Synergistix

May 2020 - May 2021 (1 year)

Performed data entry and database maintenance in Salesforce CRM, contacting clients for demographic and account information and distributing correspondence and documentation with strong accuracy. Balanced multi-tasking, Microsoft Excel/Office skills, and project management in a fast-paced healthcare administrative environment.

Salesforce CRM Data Entry Database Management Correspondence Distribution Microsoft Excel MS Office Suite Project Management Healthcare Administration

Lead Medical Assistant

Pediatric Associates

Feb 2017 - Jun 2019 (2 years 4 months)

Supervised junior staff and managed high-volume daily administrative and clinical workflows in a pediatric setting. Drove data accuracy and team collaboration by overseeing work quality and supporting goal setting across the team.

Lead Medical Assistant Duties Staff Supervision Administrative Support Data Quality Team Collaboration Goal Setting HIPAA compliance