Diana Barseghyan
@dianabarseghyan
Customer service professional with strong organizational skills and attention to detail.
What I'm looking for
My name is Diana Barseghyan, and I have a strong background in customer service and sales. I am passionate about enhancing client experiences and boosting company profits through my organizational skills and attention to detail. My experience spans various roles, including customer service representative, receptionist, and in-room dining server, where I consistently delivered exceptional service and met sales goals.
At Gotprint, I interacted with customers via phone and live chat, helping them navigate the website and addressing their concerns. My role at J Beverly Hills Salon allowed me to excel in a high-end environment, where I not only assisted clients but also contributed to sales by promoting hair and skincare products. I take pride in my ability to create a welcoming atmosphere and ensure customer satisfaction in every interaction.
Currently, I am pursuing a bachelor’s degree in business management at the University of Phoenix, which complements my practical experience. I am eager to leverage my skills in a new role that challenges me and allows me to contribute positively to a team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Gotprint
Mar 2017 - Apr 2018 (1 year 1 month)
Interacted with customers on the phone and over live chat, helping them navigate the website and noting their complaints. Checked and updated orders, and submitted quality control tickets.
Receptionist
J Beverly Hills Salon
Nov 2014 - Nov 2015 (1 year)
Greeted and assisted clients with their needs on a daily basis, and sold hair and skincare products. Met weekly sales goals and provided excellent customer service within a high-end salon environment.
In-Room Dining Server/Cashier
Omni Hotel & Resorts
Sep 2011 - Feb 2014 (2 years 5 months)
Ensured a quality dining experience, delivered items, and fulfilled customer needs. Understood and effectively communicated information about products and services, and assisted with any issues.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Science, Business Management
Currently pursuing a bachelor's degree in business management. This program focuses on developing essential skills in leadership, finance, marketing, and operations, preparing for a career in various business sectors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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