DB
Open to opportunities

Diana Barseghyan

@dianabarseghyan

Customer service professional with strong organizational skills and attention to detail.

United States
Message

What I'm looking for

I am looking for a role that values customer experience and offers growth opportunities.

My name is Diana Barseghyan, and I have a strong background in customer service and sales. I am passionate about enhancing client experiences and boosting company profits through my organizational skills and attention to detail. My experience spans various roles, including customer service representative, receptionist, and in-room dining server, where I consistently delivered exceptional service and met sales goals.

At Gotprint, I interacted with customers via phone and live chat, helping them navigate the website and addressing their concerns. My role at J Beverly Hills Salon allowed me to excel in a high-end environment, where I not only assisted clients but also contributed to sales by promoting hair and skincare products. I take pride in my ability to create a welcoming atmosphere and ensure customer satisfaction in every interaction.

Currently, I am pursuing a bachelor’s degree in business management at the University of Phoenix, which complements my practical experience. I am eager to leverage my skills in a new role that challenges me and allows me to contribute positively to a team.

Experience

Work history, roles, and key accomplishments

GO

Customer Service Representative

Gotprint

Mar 2017 - Apr 2018 (1 year 1 month)

Interacted with customers on the phone and over live chat, helping them navigate the website and noting their complaints. Checked and updated orders, and submitted quality control tickets.

JS

Receptionist

J Beverly Hills Salon

Nov 2014 - Nov 2015 (1 year)

Greeted and assisted clients with their needs on a daily basis, and sold hair and skincare products. Met weekly sales goals and provided excellent customer service within a high-end salon environment.

OR

In-Room Dining Server/Cashier

Omni Hotel & Resorts

Sep 2011 - Feb 2014 (2 years 5 months)

Ensured a quality dining experience, delivered items, and fulfilled customer needs. Understood and effectively communicated information about products and services, and assisted with any issues.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Bachelor of Science, Business Management

Currently pursuing a bachelor's degree in business management. This program focuses on developing essential skills in leadership, finance, marketing, and operations, preparing for a career in various business sectors.

Tech stack

Software and tools used professionally

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Diana Barseghyan - Customer Service Representative - Gotprint | Himalayas