Looking for a job

Diamond Smith

@diamondsmith4

Message

I deliver accurate customer service, admissions support, data entry, and team supervision in fast-paced environments.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can use admissions support, data entry, communication, training, and team-supervision experience in a fast-paced environment.

I'm an Admissions Specialist at AmericasMart ANDMORE, where I greet and check in customers, provide accurate information on facilities and admissions policies, and complete cross-department data-entry projects.

I've also supported retail customers, point-of-sale transactions, inventory, and peak-hour operations, and led production-line teams through equipment training, safety procedures, quality standards, and process improvements.

Experience

Work history, roles, and key accomplishments

Current

Admissions Specialist

Current

Americas Mart ANDMORE

Jan 2023 - Present (3 years 9 months)

Greet and check in customers while inputting data into the registration system. Provide accurate information via phone, email, and face-to-face interactions, and supervise a team of up to 20 temporary employees during markets.

Data Entry Customer Service Communication Skills Supervision Microsoft Office

Customer Service Representative

Larry's Beverage Outlet

Sep 2018 - Jan 2023 (4 years 4 months)

Welcomed customers and processed transactions including checks, cash, and credit. Answered customer questions and maintained knowledge of store promotions.

Customer Service Point of Sale Communication Skills

Customer Service Representative

Fairburn Liquor

Sep 2018 - Jan 2023 (4 years 4 months)

Processed point of sales transactions and maintained knowledge of store promotions. Collaborated with staff to increase efficiency and managed inventory orders using a record keeping database.

Point of Sale Customer Service Inventory Management Communication Skills