Open to opportunities

Ariel Alvarez

@arielalvarez1

Customer service leader and assistant manager focused on daily operations, conflict resolution, and delivering welcoming guest experiences.

United States

Message

What I'm looking for

I’m looking for a role where I can lead teams, keep daily operations running smoothly, resolve guest conflicts, and strengthen customer experiences in a fast-paced environment.

I’m an experienced customer service leader with a background in assistant management, daily operations, and team supervision in busy, high-volume settings. I’m especially strong in handling conflicts, training staff, and supporting positive guest experiences while keeping workflow efficient.

I’ve also built practical customer-facing experience across roles like server/carhop and store associate—delivering prompt service, maintaining cleanliness, and using cash handling, POS systems, and accurate order taking. I’m motivated to bring a welcoming and dependable presence to a new team.

Experience

Work history, roles, and key accomplishments

Current

Hair Stylist

Current

Horseshoe Bay Resort - Bayside Spa

Mar 2026 - Present (3 months)

Provided professional hair services to resort guests in a luxury spa setting. Performed cutting and styling while creating a relaxing guest experience.

Customer Experience Relaxing Service

Shift Leader / Assistant Manager

Mr. Gattis Pizza

Jan 2022 - Jan 2026 (4 years)

Assisted in managing daily operations of a high-volume to-go restaurant, including conflict resolution and efficient workflow. Trained and supported staff and handled escalated customer concerns to maintain operational performance.

Conflict Resolution Team Supervision Staff Training Workflow Management Escalations Performance Management

Store Associate

Ross Dress For Less

Feb 2024 - May 2024 (3 months)

Provided customer service by assisting shoppers, answering questions, and maintaining a clean, organized sales floor. Operated cash registers, processed returns and exchanges, restocked merchandise, and supported inventory control.

Retail Customer Service Store Cleanliness Cash Register Returns Inventory Control POS Customer Support

Server

Fuji Sushi & Asian Grill

Aug 2023 - Oct 2023 (2 months)

Delivered quality dining experiences by greeting guests, explaining the menu, and coordinating with kitchen staff for timely service. Handled payments and resolved customer concerns to promote repeat business in a high-volume setting.

Menu Explanation Kitchen Coordination Payment Processing Customer Service

Carhop / Server

Storms Drive In

Jan 2020 - Jan 2021 (1 year)

Provided prompt, friendly customer service by taking orders, delivering food, and ensuring order accuracy in a fast-paced environment. Maintained cleanliness, handled payments, and used effective communication and attention to detail.

Customer Service Order Taking Order Accuracy Payment Processing Attention To Detail Communication