Open to opportunities

Diamond Atiegoba

@diamondatiegoba

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I resolve high-volume customer accounts, improve operations, and apply legal-grade analysis to complex cases.

Nigeria

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What I'm looking for

I'm looking for a customer support, operations, compliance, or legal-analysis role where I can resolve complex cases, maintain accurate records, improve workflows, and apply structured reasoning in a high-volume remote environment.

I've supported Balance of Nature by auditing and resolving 50+ disputed client accounts daily, applying policy and financial compliance guidelines to refunds, adjustments, reconciliations, and data corrections.

I also coordinated with logistics and supply chain teams to address delivery bottlenecks and improve account-resolution timelines. At Rent2Own, I maintained CRM lead records, tracked pipeline movement, and documented property-service inquiries and client touchpoints with zero data-entry errors.

My legal internship with the Rivers State Ministry of Justice strengthened my case analysis, statutory research, legal writing, and documentation skills. I bring structured reasoning, careful information verification, and a customer-focused approach to complex operational work.

Experience

Work history, roles, and key accomplishments

Legal Analyst | Customer Support & Operations Specialist

Rivers State Ministry of Justice

Jan 2018 - Dec 2020 (2 years 11 months)

Conducted comprehensive case reviews and drafted legal memoranda, briefs, and official correspondence for senior state counsels. Utilized legal databases and archives to perform statutory interpretation and case law research, ensuring alignment with state and federal regulations.

Case Analysis Legal Research Legal Interpretation Legal Writing Documentation