Open to opportunities

Deundra Hunt

@deundrahunt

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Accomplished operations and customer-focused manager driving efficiency, staff development, and sales growth.

United States

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What I'm looking for

I seek a role where I can lead teams, implement process improvements, mentor staff, and drive measurable growth while maintaining strong customer relationships.

I am an accomplished manager with a strong foundation in operational strategy and a passion for delivering impactful outcomes. I focus on establishing performance metrics, mentoring staff, and implementing continuous improvement programs that drive measurable results.

In frontline roles I have developed and executed strategic plans to enhance operational efficiency and business growth, while maintaining high standards of customer satisfaction and team engagement. I am an excellent communicator and leader who builds relationships that support loyalty and retention.

My background includes safety- and compliance-focused work in juvenile corrections where I ensured security, applied de-escalation techniques, and managed schedules to support resident programs. I bring that discipline and attention to process into customer-facing and management positions.

I seek opportunities where I can apply my skills in strategic planning, mentorship, and sales execution to improve operations, grow teams, and deliver consistent customer-focused results.

Experience

Work history, roles, and key accomplishments

Customer Sales Representative

Elead

Nov 2023 - Jun 2025 (1 year 7 months)

Developed and maintained client relationships, achieving a 30% lead-to-sale conversion rate and improving customer satisfaction through product expertise and timely delivery coordination.

Sales Customer Relationship Management Lead Conversion Product Knowledge CRM Communication Negotiation

Juvenile Corrections Officer

Gilliam Youth Center

Jan 2021 - Mar 2023 (2 years 2 months)

Ensured safety and security of juvenile residents through supervision, de-escalation techniques, facility inspections, and schedule management to maintain compliance and program participation.

Security Management De Escalation Techniques Inspections Schedule Coordination Conflict Resolution Regulatory Compliance

Customer Satisfaction Manager

Wendy's

Feb 2019 - Jan 2021 (1 year 11 months)

Developed and executed operational strategies and KPIs that improved efficiency and drove business growth while mentoring junior staff to support career progression.