Rebecca Bailey
@rebeccabailey
Adaptable project manager with expertise in client success and operations.
What I'm looking for
With over 6 years of experience as a project management professional, I have successfully led cross-functional teams and ensured regulatory compliance while delivering exceptional client outcomes. My expertise spans MMSEA reporting, Agile and Waterfall methodologies, and CRM systems like Salesforce and Jira. I am known for my proactive leadership style, tech fluency, and ability to build strong relationships with clients and team members alike.
In my recent role as Project Coordinator and Operations Lead at SPF Screens & Awnings, I overhauled scheduling and operations, achieving a remarkable 180° transformation in efficiency. My efforts in streamlining workflows and coordinating logistics have significantly increased team productivity and reduced delays. At Epiq Global, I ensured compliance for over 100 client accounts, reducing audit risks by 25% through improved reporting accuracy. I thrive in dynamic environments and am passionate about driving process improvements that lead to tangible results.
Experience
Work history, roles, and key accomplishments
Project Coordinator / Operations Lead
SPF Screens & Awnings
Apr 2024 - Present (1 year 3 months)
Overhauled scheduling and operations for the service department, leading a "180° transformation" in efficiency and turnaround time. Designed and implemented streamlined scheduling workflows, significantly reducing delays and increasing overall team productivity.
Project Manager
Epiq Global
Nov 2022 - Present (2 years 8 months)
Ensured full MMSEA compliance for over 100 client accounts, reducing audit risks by 25% through improved reporting accuracy. Spearheaded process improvements that cut clinical trial report delivery times by 70%.
Project Manager | Operations & Compliance Lead
PPM Outdoor
Jan 2019 - Present (6 years 6 months)
Launched and managed projects using Airtable and Agile methodology, increasing project throughput by 35%. Created SOPs, risk plans, and vendor onboarding processes, slashing onboarding time by 50%.
Project Manager
Yogalit
Jun 2018 - Present (7 years 1 month)
Directed project initiatives within budget, aligning milestones with business goals. Created cost-saving workflow adjustments, improving delivery timelines by 20%.
Administrative Assistant to Director
Toho Water Authority
Jan 2015 - Present (10 years 6 months)
Provided executive support for Customer Service operations, managing schedules, agendas, reports, and public records. Developed Excel-based performance dashboards to improve call center efficiency.
Office Manager | Patient Relations
Timeless Laser Cosmetic Surgery
Sep 2012 - Present (12 years 10 months)
Managed front office, accounts payable/receivable, staff schedules, and customer service. Oversaw surgical prep logistics and medical records, ensuring HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration. Focused on developing core business competencies and administrative skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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