Open to opportunities

Rebecca Bailey

@rebeccabailey

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Adaptable project manager with expertise in client success and operations.

United States

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

With over 6 years of experience as a project management professional, I have successfully led cross-functional teams and ensured regulatory compliance while delivering exceptional client outcomes. My expertise spans MMSEA reporting, Agile and Waterfall methodologies, and CRM systems like Salesforce and Jira. I am known for my proactive leadership style, tech fluency, and ability to build strong relationships with clients and team members alike.

In my recent role as Project Coordinator and Operations Lead at SPF Screens & Awnings, I overhauled scheduling and operations, achieving a remarkable 180° transformation in efficiency. My efforts in streamlining workflows and coordinating logistics have significantly increased team productivity and reduced delays. At Epiq Global, I ensured compliance for over 100 client accounts, reducing audit risks by 25% through improved reporting accuracy. I thrive in dynamic environments and am passionate about driving process improvements that lead to tangible results.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator / Operations Lead

Current

SPF Screens & Awnings

Apr 2024 - Present (1 year 3 months)

Overhauled scheduling and operations for the service department, leading a "180° transformation" in efficiency and turnaround time. Designed and implemented streamlined scheduling workflows, significantly reducing delays and increasing overall team productivity.

Scheduling Operations Management CRM Google Calendar Logistics Coordination Sales Pipeline Management Technical Troubleshooting Customer Service

Project Manager

Epiq Global

Nov 2022 - Present (2 years 8 months)

Ensured full MMSEA compliance for over 100 client accounts, reducing audit risks by 25% through improved reporting accuracy. Spearheaded process improvements that cut clinical trial report delivery times by 70%.

MMSEA Compliance Process Improvement Claim Discrepancy Resolution Data Management

Project Manager | Operations & Compliance Lead

PPM Outdoor

Jan 2019 - Present (6 years 6 months)

Launched and managed projects using Airtable and Agile methodology, increasing project throughput by 35%. Created SOPs, risk plans, and vendor onboarding processes, slashing onboarding time by 50%.

Project Management Airtable Agile Methodology SOP Development Vendor Onboarding Regulatory Compliance Quickbooks

Project Manager

Yogalit

Jun 2018 - Present (7 years 1 month)

Directed project initiatives within budget, aligning milestones with business goals. Created cost-saving workflow adjustments, improving delivery timelines by 20%.

Project Management Budget Management Workflow Optimization

Administrative Assistant to Director

Toho Water Authority

Jan 2015 - Present (10 years 6 months)

Provided executive support for Customer Service operations, managing schedules, agendas, reports, and public records. Developed Excel-based performance dashboards to improve call center efficiency.

Executive Support Scheduling Reporting Excel Performance Dashboards Administrative Support

Office Manager | Patient Relations

Timeless Laser Cosmetic Surgery

Sep 2012 - Present (12 years 10 months)

Managed front office, accounts payable/receivable, staff schedules, and customer service. Oversaw surgical prep logistics and medical records, ensuring HIPAA compliance.

Office Management Accounts Payable Scheduling Customer Service Medical Records HIPAA)