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Destayne Noel

@destaynenoel

Virtual Assistant at Move Forward Virtual Assistants supporting mental health providers with scheduling, intake coordination, and insurance follow-ups.

United States

Message

At Move Forward Virtual Assistants, I support mental health providers with scheduling, inbox management, and intake coordination. I also organize client documentation and verify insurance eligibility.

At Somatus, I facilitated member enrollment and supported nursing teams. I coordinated medical records to support patient care and provider communication.

At Cypress Women’s Center, I coordinated patient scheduling, procedures, and insurance verification. I also improved scheduling workflows and communication.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Move Forward Virtual Assistants

Jan 2026 - Present (8 months)

Support multiple mental health providers through scheduling, inbox management, intake coordination, and client communications. Streamline administrative workflows and verify insurance eligibility to support timely reimbursement.

Scheduling Inbox Management Intake Coordination Client Communication Insurance Verification Billing Documentation Workflow Optimization

Engagement Specialist

Somatus

Jan 2021 - Dec 2024 (3 years 11 months)

Facilitated member enrollment and supported nursing teams while collaborating across departments to improve workflows and member experience. Retrieved and coordinated medical records to support timely patient care.

Member Enrollment Nursing Support Collaboration Medical Records Patient Care Provider communication

Central Service Specialist

Axiom Medical

Jan 2019 - Dec 2021 (2 years 11 months)

Managed high-volume call routing and maintained customer service standards across departments. Reviewed injury reports, applied licensure guidelines, and maintained case documentation.

Call Routing Customer Service Injury Reporting Licensure Guidance Case Documentation

Medical Receptionist

Cypress Women's Center

Jan 2011 - Dec 2018 (7 years 11 months)

Coordinated patient scheduling, procedures, insurance verification, and patient support in a high-volume setting. Improved scheduling workflows and communication to support operational efficiency.

Patient Scheduling Insurance Verification Patient Support Workflow Optimization Communication Skills