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wekesa EmmanuelWE
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wekesa Emmanuel

@wekesaemmanuel

Medical Virtual Assistant | Patient Intake, Scheduling & Insurance Verification

Kenya
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What I'm looking for

I bring a patient-focused, organised, and detail-oriented approach to healthcare administration. I value clear communication, confidentiality, reliability, and empathy when working with patients and healthcare teams. I adapt quickly to new systems, manage competing priorities effectively, and take initiative to keep daily administrative workflows running smoothly.

I am a HIPAA-certified Medical Virtual Assistant specialising in patient intake, appointment scheduling, insurance eligibility verification, and healthcare administration.

I help healthcare providers and outpatient clinics manage administrative workloads, maintain accurate patient records, coordinate appointments, and handle routine patient communication.

I have experience with patient registration, EHR updates, insurance verification using Availity, referral coordination, medical records requests, and patient follow-ups.

EHR Platforms: DrChrono, Tebra, TheraNest, TherapyNotes, and OpenEMR, Simplepractice, Practise Fusion

Insurance Verification: Availity.

My strengths include attention to detail, professional communication, active listening, organisation, empathy, and time management.

I am available for remote freelance opportunities and can support healthcare teams working across US time zones.

Looking for dependable medical administrative support? Let us connect and discuss how I can help your practice.

Experience

Work history, roles, and key accomplishments

GC

Medical Virtual Assistant

Gray Family Health Center

Jan 2024 - Jun 2026 (2 years 5 months)

Supported general healthcare and mental health practice operations through patient coordination, EHR management, clinical documentation, and administrative support. Managed patient communications, coordinated appointments, and handled sensitive documentation with confidentiality.

Education

Degrees, certifications, and relevant coursework

University of Embu logoUE

University of Embu

Bachelor of Science, Biology

Bachelor of Science in Biology from the University of Embu, Kenya, completed in 2021.

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