I bring a patient-focused, organised, and detail-oriented approach to healthcare administration. I value clear communication, confidentiality, reliability, and empathy when working with patients and healthcare teams. I adapt quickly to new systems, manage competing priorities effectively, and take initiative to keep daily administrative workflows running smoothly.

wekesa Emmanuel
@wekesaemmanuel
Medical Virtual Assistant | Patient Intake, Scheduling & Insurance Verification
What I'm looking for
I am a HIPAA-certified Medical Virtual Assistant specialising in patient intake, appointment scheduling, insurance eligibility verification, and healthcare administration.
I help healthcare providers and outpatient clinics manage administrative workloads, maintain accurate patient records, coordinate appointments, and handle routine patient communication.
I have experience with patient registration, EHR updates, insurance verification using Availity, referral coordination, medical records requests, and patient follow-ups.
EHR Platforms: DrChrono, Tebra, TheraNest, TherapyNotes, and OpenEMR, Simplepractice, Practise Fusion
Insurance Verification: Availity.
My strengths include attention to detail, professional communication, active listening, organisation, empathy, and time management.
I am available for remote freelance opportunities and can support healthcare teams working across US time zones.
Looking for dependable medical administrative support? Let us connect and discuss how I can help your practice.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Gray Family Health Center
Jan 2024 - Jun 2026 (2 years 5 months)
Supported general healthcare and mental health practice operations through patient coordination, EHR management, clinical documentation, and administrative support. Managed patient communications, coordinated appointments, and handled sensitive documentation with confidentiality.
Medical Administrative Virtual Assistant
City on a Hill Health Clinic
Jun 2023 - Dec 2024 (1 year 6 months)
Provided administrative support for daily clinical operations, patient coordination, medical documentation, and billing processes. Managed appointment calendars, registered patients, and verified insurance eligibility.
Education
Degrees, certifications, and relevant coursework
University of Embu
Bachelor of Science, Biology
Bachelor of Science in Biology from the University of Embu, Kenya, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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