Desrina Roswanti
@desrinaroswanti
I support remote operations, customer service, and administration with five years of banking experience.
IndonesiaWhat I'm looking for
At Bank Mandiri, I rotated across Teller, Customer Service, and Sales functions, processing banking transactions, opening accounts, maintaining customer documentation, and resolving service requests while meeting compliance standards.
I've also supported external audits at KAP Drs. Kartoyo & Rekan and accounts receivable administration at PT Krakatau Steel. I bring experience in administrative support, outbound product promotion, team coordination, leadership, and remote-ready customer service.
Experience
Work history, roles, and key accomplishments
General Banker
Bank Mandiri
Nov 2018 - Dec 2023 (5 years 1 month)
Rotated between Teller, Customer Service, and Sales functions, processing banking transactions accurately and efficiently. Assisted with account opening, customer documentation, and service requests, and conducted outbound calls to promote and cross-sell banking products.
Education
Degrees, certifications, and relevant coursework
Universitas Pancasila
Bachelor of Accounting, Accounting
Grade: 3.49
Bachelor of Accounting degree from Universitas Pancasila with a GPA of 3.49.
Universitas Pancasila
Diploma III, Accounting
Grade: 3.36
Diploma III in Accounting from Universitas Pancasila with a GPA of 3.36.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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