Open to opportunities

Anggi Lestari

@anggilestari

Virtual Assistant handling admin workflows, data entry, and lead generation for remote clients.

In my current Virtual Assistant role, I organize tasks, deadlines, and schedules in an administrative tracker, and coordinate meetings and follow-ups. I also enter, clean, and structure spreadsheet data to support accuracy.

At PT. Mitra Utama Grab, I record operating and project expenses, prepare monthly financial statements and tax payments, and organize supporting documents.

At PT. Bank CIMB Niaga, Tbk, I worked in operations and service management, supporting transaction accuracy, customer service, and branch operations. My teams achieved 0% override transactions and a customer service quality survey score above 95%.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Self Employed

Sep 2026 - Present (1 month)

Organized unstructured tasks, deadlines, and schedules into structured administrative trackers, and coordinated meeting schedules. Managed administrative data by entering, cleaning, and structuring information into spreadsheets to ensure high accuracy.

Administrative Support Data Entry Lead Generation Scheduling Spreadsheets Google Workspace Microsoft Word Excel

Current

Accounting Staff

Current

PT. Mitra Utama Grab

Jan 2024 - Present (2 years 9 months)

Recorded daily operating expenses and project-related expenses, prepared monthly financial statements and tax payments, and organized transaction receipts and payment documentation.

Microsoft Word Excel Government Portal Financial Reporting Bookkeeping

Operation Manager

PT. Bank CIMB Niaga, Tbk

Jan 2014 - Dec 2020 (6 years 11 months)

Supervised back office and loan document teams across two branches, processed over 250 transactions daily, and managed branch operating expenses with a focus on cost efficiency.

Core Banking Systems Reconciliation Dashboard Document Management Microsoft Word Excel Team Management Cost Efficiency

Service Manager

PT. Bank CIMB Niaga, Tbk

Jan 2007 - Dec 2014 (7 years 11 months)

Supervised frontliners' service quality across multiple branches, assisted over 300 customers daily, and managed customer complaints while maintaining service quality and confidentiality.

Core Banking Systems Internal Complaint System Complaint Management Systems Document Management Microsoft Word Excel Customer Service