PJ
Open to opportunities

Pramudya Permana Johansyah

@pramudyapermanajohan

Motivated banking professional with 8 years of experience.

Indonesia

What I'm looking for

I am looking for a remote role that values collaboration and innovation.

I am a motivated and results-driven professional with 8 years of experience in the banking field. My career has been marked by a strong commitment to delivering high-quality work and exceeding objectives, particularly in remote work settings. I excel in collaborating with distributed teams and have developed a reputation for my excellent communication skills and customer-focused approach.

In my current role as a Frontliner at PT Bank Mandiri (Persero) Tbk., I have successfully provided exceptional customer service, contributing to the improvement of branch contribution margins and fostering customer loyalty. My ability to manage daily administrative tasks with high efficiency has been instrumental in supporting my team's success and achieving company targets. I am now seeking a remote opportunity where I can leverage my skills and contribute to a dynamic organization.

Experience

Work history, roles, and key accomplishments

PT
Current

Frontliner

PT Bank Mandiri (Persero) Tbk.

Nov 2015 - Present (9 years 6 months)

As a Frontliner at PT Bank Mandiri, I provided excellent customer service, enhancing customer loyalty and satisfaction. I managed daily administrative tasks efficiently, including document management and reporting, while contributing to the branch's profit through quality services and teamwork.

Education

Degrees, certifications, and relevant coursework

UL

Universitas Budi Luhur

Master of Management, Management

2019 - 2022

Grade: 3.6

UJ

Universitas Islam Negeri Syarif Hidayatullah Jakarta

Bachelor of Psychology, Psychology

2009 - 2015

Grade: 3.0

Tech stack

Software and tools used professionally

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Pramudya Permana Johansyah - Frontliner - PT Bank Mandiri (Persero) Tbk. | Himalayas