Pramudya Permana Johansyah
@pramudyapermanajohan
Motivated banking professional with 8 years of experience.
What I'm looking for
I am a motivated and results-driven professional with 8 years of experience in the banking field. My career has been marked by a strong commitment to delivering high-quality work and exceeding objectives, particularly in remote work settings. I excel in collaborating with distributed teams and have developed a reputation for my excellent communication skills and customer-focused approach.
In my current role as a Frontliner at PT Bank Mandiri (Persero) Tbk., I have successfully provided exceptional customer service, contributing to the improvement of branch contribution margins and fostering customer loyalty. My ability to manage daily administrative tasks with high efficiency has been instrumental in supporting my team's success and achieving company targets. I am now seeking a remote opportunity where I can leverage my skills and contribute to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Frontliner
PT Bank Mandiri (Persero) Tbk.
Nov 2015 - Present (9 years 6 months)
As a Frontliner at PT Bank Mandiri, I provided excellent customer service, enhancing customer loyalty and satisfaction. I managed daily administrative tasks efficiently, including document management and reporting, while contributing to the branch's profit through quality services and teamwork.
Education
Degrees, certifications, and relevant coursework
Universitas Budi Luhur
Master of Management, Management
2019 - 2022
Grade: 3.6
Universitas Islam Negeri Syarif Hidayatullah Jakarta
Bachelor of Psychology, Psychology
2009 - 2015
Grade: 3.0
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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