Desmond Ridgel

As a highly motivated customer service professional, I have built a solid background in healthcare, particularly in medical assisting. My experience spans over a decade, during which I have honed my skills in providing exceptional service to patients and healthcare providers alike. I am passionate about leveraging my knowledge and experience to contribute positively to any organization I join.

In my most recent role as a Customer Service Representative at Mount Carmel, I excelled in addressing patient inquiries, scheduling appointments, and resolving issues efficiently. My strong communication skills allowed me to convey accurate information effectively, ensuring a smooth patient flow and high satisfaction rates. Prior to this, I worked as a Medical Assistant at Ohio Health, where I assisted healthcare professionals in delivering quality patient care and maintained strict adherence to HIPAA regulations.

Throughout my career, I have consistently demonstrated exceptional problem-solving abilities and a commitment to teamwork. I am eager to bring my expertise in customer service and medical assisting to a new role where I can continue to make a meaningful impact.