DeShyla Morris

I'm a dedicated and service-oriented professional with over three years of experience in customer-facing roles within fast-paced hospitality and remote call center environments. My journey has equipped me with a strong skill set in guest relations, multitasking, and effective communication, allowing me to thrive in high-volume operations.

In my recent role as a Customer Service Representative at IntouchCX for Terminix, I delivered empathetic support to customers, ensuring their service issues were resolved promptly. My ability to accurately update records and manage scheduling conflicts has been instrumental in enhancing customer satisfaction. I pride myself on maintaining high hospitality standards, as demonstrated during my tenure at Shake Shack, where I collaborated with team members to meet and exceed service quality expectations.