Derick Ruiz

Handled customer inquiries and resolved issues via calls and direct interactions, utilized CRM to track interactions and sales metrics, and achieved high customer satisfaction through efficient scheduling and follow-up.

Launched and managed a photo booth rental business, coordinated events with equipment setup/breakdown, and developed marketing strategies that generated repeat clients and referrals.

Delivered food and goods promptly across high-demand areas, managed multiple deliveries efficiently, and maintained positive relationships with restaurants and customers to ensure satisfaction.

Managed patient scheduling, care coordination, medication refills, DME and specialty referrals, and handled medication reconciliations and administrative documentation to support clinical workflows.

Recorded patient information, managed scheduling and follow-up appointments, administered and collected urine specimens, and maintained accurate patient records and filing.

Administered medications, supervised caregivers, reported resident status to families and physicians, and managed emergency communications to ensure resident safety and care quality.

Worked as a Medical Assistant at Prospice Medical Center, performing patient intake, specimen collection, and scheduling support.

Completed a diploma program at UEI College with coursework relevant to medical assisting and allied health.

Graduated from Linden High School with a high school diploma.