Derick Ruiz
@derickruiz
Customer-focused operations professional skilled in service, scheduling, and small-business management.
What I'm looking for
I am a dedicated customer-service and operations professional with hands-on experience in scheduling, inventory control, and client relations. I consistently meet performance targets while improving processes to maximize revenue and efficiency.
I have run a small event-services business, handling marketing, logistics, equipment setup and client relations, which generated repeat business through reliable delivery and strong customer satisfaction.
In healthcare roles I managed patient scheduling, follow-up, medication reconciliation, and insurance coordination, developing strong attention to detail and compliance management skills.
I bring bilingual communication (English/Spanish), CRM experience, and a practical track record in delivery, supervision, and materials management. I seek roles where I can apply operational strengths and customer-centric leadership to support team goals.
Experience
Work history, roles, and key accomplishments
Sales Representative
New Vision Staffing
Jun 2025 - Present (4 months)
Handled customer inquiries and resolved issues via calls and direct interactions, utilized CRM to track interactions and sales metrics, and achieved high customer satisfaction through efficient scheduling and follow-up.
Owner/Operator
Little E Creations PhotoBooth
Feb 2025 - Present (8 months)
Launched and managed a photo booth rental business, coordinated events with equipment setup/breakdown, and developed marketing strategies that generated repeat clients and referrals.
Delivered food and goods promptly across high-demand areas, managed multiple deliveries efficiently, and maintained positive relationships with restaurants and customers to ensure satisfaction.
MA Case Manager
Geiss Med
Mar 2023 - Nov 2024 (1 year 8 months)
Managed patient scheduling, care coordination, medication refills, DME and specialty referrals, and handled medication reconciliations and administrative documentation to support clinical workflows.
Medical Assistant
Prospice Medical Center
Jan 2021 - Jan 2023 (2 years)
Recorded patient information, managed scheduling and follow-up appointments, administered and collected urine specimens, and maintained accurate patient records and filing.
Med Technician/Supervisor
Retirement Center
Dec 2019 - Jan 2021 (1 year 1 month)
Administered medications, supervised caregivers, reported resident status to families and physicians, and managed emergency communications to ensure resident safety and care quality.
Education
Degrees, certifications, and relevant coursework
Prospice Medical Center
Medical Assistant, Medical Assisting
2021 - 2023
Worked as a Medical Assistant at Prospice Medical Center, performing patient intake, specimen collection, and scheduling support.
UEI College
Diploma, Medical Assisting
Completed a diploma program at UEI College with coursework relevant to medical assisting and allied health.
Linden High School
High School Diploma, Secondary Education
Graduated from Linden High School with a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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