Derek Saxton
@dereksaxton
I optimize operations, lead distributed teams, and improve service delivery through data-driven workflow improvements.
What I'm looking for
At DOCS Health, I lead cross-functional dental-care operations for DoD Reserve members, managing a network of 2,000+ dentists and improving operational efficiency by 30%. I helped support care for 800+ service members within six months while reducing outstanding caseloads by more than 60%.
Across 15+ years in Army operations, training, and program management, I’ve led readiness programs for 2,000+ personnel, sustained 95%+ completion for annual training programs, managed a $2M resource program, and coordinated stakeholders across dispersed commands and partner agencies. I bring practical leadership, clear communication, process discipline, and a data-driven approach to strengthening customer experience and operational outcomes.
Experience
Work history, roles, and key accomplishments
Operations Manager
DOCS Health
Dec 2024 - Present (1 year 9 months)
Lead cross-functional operations supporting dental care delivery for DoD Reserve members by coordinating provider performance, internal teams, and external partners. Managed a provider network of 2,000+ dentists and improved operational efficiency by 30%.
Education
Degrees, certifications, and relevant coursework
Central Michigan University
Master of Science, Human Resources
Pursued a Master of Science in Human Resources at Central Michigan University.
Indiana University of Pennsylvania
Bachelor of Science, Communications
Earned a Bachelor of Science in Communications from Indiana University of Pennsylvania.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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