JF
Open to opportunities

Jessica Fugett

@jessicafugett

Results-oriented Operations Manager with expertise in healthcare management.

Zimbabwe

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am a mission-driven Operations Manager with extensive experience in healthcare management, particularly in the vision and dental sectors. My career has been marked by a commitment to delivering high-quality patient care while effectively managing operational budgets and leading high-performing teams. At Hero Practice Services, I successfully managed a $400K operating budget across multiple lines of business, achieving significant cost reductions and enhancing service delivery.

Throughout my tenure, I have spearheaded the opening of new practices and implemented innovative training programs that have improved operational efficiency and employee retention. My leadership style emphasizes collaboration and relationship building, ensuring that my teams are equipped to meet the challenges of providing care in underserved communities. I take pride in my ability to drive performance improvements, as evidenced by my success in increasing patient care metrics and reducing operational costs.

Experience

Work history, roles, and key accomplishments

HS
Current

Operations Manager

Hero Practice Services

Dec 2023 - Present (1 year 6 months)

Managed a $400K operating budget across four lines of business, ensuring compliance with OSHA guidelines and leading a team of 42 staff. Achieved significant cost reductions and improved patient care metrics. Conducted training for new managers and implemented efficient tracking systems for operational transparency.

Education

Degrees, certifications, and relevant coursework

WS

William Mitchell High School

High School Diploma, General Education

2008 - 2012

Completed high school education with a focus on foundational skills necessary for further education and career development.

Tech stack

Software and tools used professionally

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Jessica Fugett - Operations Manager - Hero Practice Services | Himalayas