Dennis Ngángá

As a Scrum Master, I facilitate Scrum activities, coach teams on Agile principles, and manage decision point meetings. I led multiple teams to secure a Collaboration Award for successful campaigns.

As a Senior Scrum Master, I drive the Agile mindset by implementing Agile values and principles, facilitating impediment removal, and helping the development team create high-value products. I train teams in Agile tools like Azure DevOps and Jira for better collaboration.

In my role as Release Train Engineer, I support SAFe practices and facilitate all ART activities. I manage ART events, communicate with stakeholders, and introduce tools to enhance collaboration and efficiency.

I implemented Agile methods to drive cultural change, coached teams and leadership on Agile principles, and facilitated cross-team meetings to enhance collaboration and efficiency.

As an Agile Coach, I implement Agile values and principles, facilitate Scrum events, and train teams on Agile tools. I contributed to a major digital transformation project that improved efficiency significantly.

I oversaw incident management and troubleshooting, developed policies and reports, and led Agile practices within the NOC team to enhance service delivery and incident resolution.

As a Systems Administrator, I provided user support, managed IT infrastructure for new branches, and coordinated the rollout of new systems to improve service delivery.

I monitored bank systems, managed incidents, and supported the opening of new branches, significantly improving service delivery and customer experience.

Pursued a Master of Science in Forensic and Security Management, focusing on the intersection of technology and security, preparing for roles that require analytical and strategic thinking in security management.

Completed a Bachelor of Science in Computer Science, gaining foundational knowledge in programming, systems analysis, and software development, which supports a career in technology and agile methodologies.