Open to opportunities

faith muthoni

@faithmuthoni

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Results-driven Technical Team Lead with expertise in project management.

Kenya

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What I'm looking for

I am looking for a dynamic role that fosters growth and collaboration, where I can leverage my project management expertise to drive impactful educational outcomes.

I am a results-driven Technical Team Lead with over 5 years of experience in the EdTech sector, specializing in software development and project management. My journey has been marked by a commitment to driving high-quality training delivery and mentoring technical teams. I excel in optimizing resource allocation to achieve project goals within budget and scope, ensuring that every project aligns with strategic objectives and stakeholder expectations.

Throughout my career, I have successfully managed project lifecycles, facilitated virtual onboarding for over 800 learners, and implemented risk mitigation strategies to enhance operational efficiency. My proven track record includes achieving a quarterly retention rate of 90% and a Net Promoter Score (NPS) of 60. I am passionate about empowering learners and dedicated to ensuring effective, streamlined operations that support impactful educational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Technical Team Lead - Software Development

Current

Moringa School

Jun 2020 - Present (5 years)

Led a team of 16 Technical Mentors to manage project lifecycles, ensuring high-quality training delivery and operational efficiency. Implemented risk mitigation strategies and facilitated virtual onboarding for over 800 learners, achieving a 90% retention rate and a Net Promoter Score of 60.

Project Management Team Leadership Resource Allocation Risk Analysis Performance Tracking Agile Methodologies Quality Assurance

Technical Trainer

Moringa School

Jul 2018 - Jul 2020 (2 years)

Delivered impactful training sessions and improved learner outcomes by aligning curriculum with industry standards. Enhanced job placement rates by 44% through the introduction of industry-standard assessments and optimized training delivery in a start-up environment.

Technical Training Curriculum Development Performance Tracking Problem Solving Customer Satisfaction Process Optimization Agile Methodologies

Education

Degrees, certifications, and relevant coursework

Udemy

Product Management, Product Management

2024 - 2024

Pursuing a course in Product Management, focusing on product lifecycle, market analysis, and strategic planning. Aimed at enhancing skills to effectively manage product development and delivery.

Coursera

Project Management Certificate, Project Management

2023 - 2023

Completed the Google Project Management Certificate, acquiring skills in project planning, execution, and stakeholder management. Focused on methodologies that enhance project delivery and team collaboration.

Moringa School

Software Engineering, Software Engineering

2018 - 2018

Studied Software Engineering, gaining practical skills in programming, software development, and project management. Engaged in hands-on projects that enhanced technical proficiency and prepared for industry challenges.

Daystar University

Bachelor of Arts, Public Relations

2016 - 2018

Completed a Bachelor of Arts in Public Relations, focusing on communication strategies, media relations, and public engagement. Developed skills in managing public perception and fostering relationships between organizations and their audiences.