Effa Igweh

I am an experienced Operations and Client Support professional with over 12 years in manufacturing, food & beverage, hygiene, water treatment, and multinational environments. I currently serve as Operations Support Supervisor at Diversey (a Solenis company), supporting operational activities, customer engagements, technical projects, reporting, documentation, team coordination, and service delivery.

I have worked closely with major FMCG including AB InBev, Heineken, Coca-Cola, Diageo, Nestlé, Cadbury, etc. My roles have covered site operations, process improvement, customer relationships, technical assessments, hygiene programs, water treatment solutions, and project execution. This background has built strong skills in communication, problem-solving, documentation, data management, reporting, scheduling, stakeholder engagement, and operational coordination.

I am proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and Google Workspace (Docs, Sheets, Drive, Calendar). I work confidently with digital platforms, CRM systems, virtual tools, technical documentation, SOPs, spreadsheets, and business reports. I regularly coordinate meetings, follow up on action items, maintain records, prepare reports, communicate with clients and internal stakeholders, support teams, and ensure accurate, on-time delivery. My experience demands attention to detail, confidentiality, organization, adaptability, and independent decision-making.

I am particularly interested in remote or hybrid opportunities in operations support, virtual assistance, administrative support, customer support, project coordination, client success, and data management—roles that value strong organizational and communication skills.

I combine technical industry knowledge, operational expertise, customer-facing experience administrative capability with a willingness to learn new technologies and workflows. I work effectively independently or in distributed teams, manage multiple priorities, and maintain high quality and professionalism.

My goal is to contribute reliable operational, administrative, customer, and project support to a modern, technology-driven organization while continuing to grow professionally.