At Oclinicals, I schedule and manage patient appointments for a US gastroenterology practice serving Gastro Center of Maryland. I handle patient information with strict confidentiality and attention to detail.
As a Medical Interpreter at Interamerican Global Solutions S.A.C., I interpreted live interactions between patients and physicians with accuracy and confidentiality.
Through TELUS Digital, I supported Zillow Group, TransUnion, and DoorDash customers. My work included email support for real estate listings, credit inquiries and disputes, and order questions by chat and phone.
I've also verified customer information and handled delivery calls at Everise / FedEx, and operated forklifts while managing parts inventory, packaging, and shipping at SMS Equipment. I work in English and Spanish and use Microsoft Suite, Google Suite, and Power BI.
