Denise Burgos
@deniseburgos
Strategic HR and talent acquisition professional driving growth through recruiting and coaching.
United StatesWhat I'm looking for
I am a strategic and results-driven HR and talent acquisition professional with 8+ years of experience in full-cycle recruiting, sourcing, training, and sales leadership. I have a proven record of improving hiring efficiency, delivering exceptional candidate experiences, and driving sales growth through performance-focused coaching.
My background spans corporate and retail environments where I led high-volume hiring, developed onboarding and training programs, and collaborated with leadership on workforce planning and employee relations. Bilingual in English and Spanish, I leverage ATS platforms like Workday, Taleo, Kenexa, and Talview to maintain compliance and data integrity while optimizing talent processes.
Experience
Work history, roles, and key accomplishments
PRLicensed Insurance Agent
Progressive
Jul 2023 - Present (2 years 4 months)
Conduct inbound consultative calls to assess customer insurance needs, recommend tailored coverage, and consistently exceed sales and customer satisfaction goals through relationship-based selling.
VFSupported full-cycle recruitment across multiple business units including sourcing, screening, interviewing and onboarding while managing high-volume pipelines and maintaining 100% data integrity compliance.
BBSales Manager, Mobile
Best Buy
Jun 2019 - Feb 2021 (1 year 8 months)
Led recruiting, training and development for multiple retail locations, hired and developed 15+ sales associates and drove a 20% increase in mobile sales through targeted coaching and performance programs.
Team Leader
Claire's
Apr 2015 - Aug 2016 (1 year 4 months)
Trained new hires on sales, merchandising and customer service standards and motivated the team to consistently meet and exceed daily sales targets.
Assistant Store Manager
RadioShack
Oct 2015 - Apr 2016 (6 months)
Supervised daily store operations including cash management and sales reporting, and designed employee schedules to optimize coverage and productivity.
Education
Degrees, certifications, and relevant coursework
MCMiami Dade College
Associate Degree, General Studies
Pursuing an Associate Degree at Miami Dade College; coursework in progress.
HCHostos Community College
Associate Degree, General Studies
Completed an Associate Degree at Hostos Community College in 2014.
Availability
Location
United StatesAuthorized to work in
Job categories
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