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Denise Belnavis

@denisebelnavis

I design intuitive, accessible digital services that turn complex requirements into seamless customer experiences.

United States
Message

What I'm looking for

I'm looking to translate complex challenges into human-centered, accessible solutions that drive business impact, product innovation, and seamless customer experiences.

At Tripoint Solutions, I design end-to-end UX/UI solutions as a Senior UX/UI Designer supporting NIH NITAAC. I turn complex requirements into thoughtful, accessible experiences through systems thinking, service design, and stakeholder engagement.

Previously, I worked at Tripoint as a Web Design Content Strategist and spent nearly eight years at Sanametrix as a Web Producer and Project Manager supporting ED IES. My work spans web content management, project coordination, mockups, customer relations, and Section 508 compliance.

I bring a human-centered, data-driven approach to product innovation and customer experience, supported by UX research, interaction design, UX management, and product ownership training. I also taught as an Adjunct Professor at University of Maryland University College.

Experience

Work history, roles, and key accomplishments

Adventist HealthCare logoAH

Patient Access Representative (P/T)

Jan 2001 - Aug 2012 (11 years 7 months)

Worked as Patient Access Representative (P/T) at Adventist HealthCare.

Westat logoWE

Systems Specialist

Nov 2006 - May 2008 (1 year 6 months)

Worked as Systems Specialist at Westat.

MORI Associates logoMA

Helpdesk Specialist (NIH NIDDK Contractor)

Mar 2006 - Nov 2006 (8 months)

Worked as Helpdesk Specialist (NIH NIDDK Contractor) at MORI Associates.

CVS/Caremark logoCV

Program Specialist

Jun 2005 - Mar 2006 (9 months)

Worked as Program Specialist at CVS/Caremark.

Education

Degrees, certifications, and relevant coursework

BU

Bowie State University

Bachelor of Science, Computer Technology

Minor in Art

FU

Full Sail University

Master of Arts (M.A.), New Media Journalism

LI

LinkedIn

Learning to Write Marketing Copy

Issued Mar 2022

NG

Nielsen Norman Group

UX Management Certificate

Issued Mar 2022

LI

LinkedIn

Delivering an Authentic Elevator Pitch

Issued Aug 2021

LI

LinkedIn

New Manager Foundations

Issued Jun 2021

LI

LinkedIn

Working with High-Conflict People as a Manager

Issued Jul 2021

GA

General Assembly

Javascript Circuit

Issued Jul 2019

GA

General Assembly

User Experience Circuit

Issued May 2018

LY

Lynda.com

Foundations of UX: Content Strategy

Issued Mar 2017

LY

Lynda.com

Foundations of UX: Usability Testing

NG

Nielsen Norman Group

UX Research Certificate

Issued Feb 2025

NG

Nielsen Norman Group

Interaction Design Certificate

Issued Apr 2023

SA

Scrum Alliance

Certified Scrum Product Owner® (CSPO®)

Issued May 2023 · Expired May 2025

IF

IxDF - Interaction Design Foundation

Membership Certificate

Tech stack

Software and tools used professionally

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