Denis Daniela Buddenhagen - Office Specialist - Customer Consulting/E-Commerce - AC TEC GmbH | Himalayas
DB
Open to opportunities

Denis Daniela Buddenhagen

@denisdanielabuddenha

Dedicated office professional with expertise in customer service and e-commerce.

Germany
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a committed Bürofachkraft with extensive experience in customer consulting and e-commerce at AC TEC GmbH. My role involves managing online sales and after-sales services, ensuring customer satisfaction through effective communication and problem resolution. I have successfully handled nationwide acquisition and support for technicians in the installation and commissioning of air conditioning systems.

Previously, I worked at Flink SE, where I was responsible for order picking and quality control, contributing to efficient warehouse operations. My leadership experience at Alex Restaurant involved team management, guest relations, and training new employees, which honed my organizational and interpersonal skills.

Experience

Work history, roles, and key accomplishments

AG
Current

Office Specialist - Customer Consulting/E-Commerce

AC TEC GmbH

Mar 2023 - Present (2 years 4 months)

Managed online and after-sales customer service, handling inquiries and processing complaints via phone and online channels. Coordinated nationwide acquisition and support for technicians involved in the setup and commissioning of air conditioning systems.

Education

Degrees, certifications, and relevant coursework

DR

Drais Realschule

Realschulabschluss, General Studies

Completed secondary education at Drais Realschule, earning the Realschulabschluss. This period focused on general academic subjects.

Tech stack

Software and tools used professionally

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