Xenia Dreiz
@xeniadreiz
Customer-focused retail and e-commerce professional with strong communication and analytical skills.
GermanyWhat I'm looking for
I am a retail and e-commerce professional with hands-on experience in store operations, online order handling, customer support, and event/hostess roles. I combine strong communication, language skills (German native, English C1, Russian B2), and solid computer proficiency (MS Office, PowerPoint, Excel, Canva, SAP) to deliver reliable service and operational support.
My background includes roles at Rossmann, Zara, and hospitality and event support, plus current work in an operational e-commerce and communications position. I am engaged, adaptable, and experienced in cash handling, inventory and online parcel management, marketing workshop participation, and accreditation/wayfinding at events.
Experience
Work history, roles, and key accomplishments
E‑Commerce Associate
KiM - Kommunikation im Mittelpunkt GmbH
Jan 2023 - Jan 2025 (2 years)
Managed operational e-commerce tasks from a home-office setup, supporting online orders, inventory handling and customer communications across 2023–2025.
RDRetail Sales Assistant
Rossmann Drogeriemarkt
Jan 2022 - Jan 2023 (1 year)
Performed cashier duties, inventory handling and customer service, maintaining store operations and supporting sales in Neunkirchen from 2022 to 2023.
Sales Associate
Zara
Jan 2020 - Jan 2021 (1 year)
Provided customer consultation, assisted with store operations and service tasks, and supported merchandising and checkout processes in Siegen during 2020–2021.
Service Staff
Restaurant Zum Steimel
Jan 2019 - Jan 2020 (1 year)
Delivered customer service and support in a restaurant environment, handling orders, guest guidance and front‑of‑house duties from 2019 to 2020.
Education
Degrees, certifications, and relevant coursework
JGJustus-Liebig-Universität Gießen
Bachelor of Arts, Intercultural Communication and Business
2020 -
Pursuing a Bachelor of Arts in Intercultural Communication and Business at Justus Liebig University Giessen since 2020.
Gesamtschule Eiserfeld
Allgemeine Hochschulreife, General Secondary Education
2017 - 2020
Completed Allgemeine Hochschulreife (German Abitur) at Gesamtschule Eiserfeld in 2020.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
Interested in hiring Xenia?
You can contact Xenia and 90k+ other talented remote workers on Himalayas.
Message XeniaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
