Open to opportunities

Laryssa Ehrhardt

@laryssaehrhardt

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E-Commerce specialist with strong customer service and organizational skills.

Germany

Message

What I'm looking for

I seek a dynamic role in a customer-focused environment that values innovation and teamwork.

As a dedicated E-Commerce specialist, I have cultivated a robust skill set in customer service and organizational management throughout my career. My experience spans various roles, including customer consulting, product presentation, and strategic planning for advertising campaigns. I pride myself on my ability to manage multiple tasks efficiently while maintaining a strong focus on customer satisfaction.

My journey began with an apprenticeship at trendgo GmbH, where I honed my skills in customer consultation and product presentation. I further developed my expertise at Decorello and Hung IT Solutions, where I contributed to the analysis and planning of diverse marketing strategies. My most recent role at ABV GmbH as an MPU technical assistant allowed me to leverage my organizational skills in managing assessment processes and client relations effectively.

Experience

Work history, roles, and key accomplishments

MPU Technical Assistant

ABV GmbH

May 2023 - Present (2 years 1 month)

Organized the assessment center and managed nationwide dispositions. Provided customer support including file analysis.

Assessment Center Organization Disposition Customer Support Quality Management

Sales Representative

TBW GmbH

Dec 2022 - Present (2 years 6 months)

Responsible for new customer acquisition and existing customer care. Contributed to the establishment of a Quality Management System.

Customer Acquisition Customer Care Quality Management Sales CRM

Personnel Management

AFM GmbH

Aug 2022 - Present (2 years 10 months)

Provided comprehensive employee support and managed recruitment processes. Organized and coordinated staff activities.

Employee Support Recruitment Staff Organization Human Resources Personnel Management

E-commerce Merchant

Hung IT Solutions

Dec 2021 - Present (3 years 6 months)

Engaged in customer consultation and product presentation. Participated in the analysis and planning of various advertising strategies.

Consultation Product Presentations Advertising Strategy Sales

E-commerce Merchant

Decorello

Dec 2020 - Present (4 years 6 months)

Managed customer consultations and product presentations. Assisted in the analysis and planning of diverse advertising strategies.

Consultation Product Presentations Advertising Strategy Sales

Apprentice E-commerce Merchant

trendgo GmbH

Sep 2019 - Present (5 years 9 months)

Provided comprehensive customer consultation and effectively presented products. Contributed to the analysis and planning of various advertising strategies.

Consultation Presentation Advertising Strategy Sales

Education

Degrees, certifications, and relevant coursework

Norkauer Kosmetikschule

Visagistin, Med. Fußpflegerin, Cosmetology

Grade: staatlich geprüfte Kosmetikerin

Completed a comprehensive program to become a state-certified cosmetician. Gained expertise in various beauty treatments and medical foot care practices.