Denae Brower
@denaebrower
Goal-oriented administrative professional with strong customer service skills.
What I'm looking for
I am a dedicated administrative professional with a proven track record of quickly advancing in my roles. My experience spans various positions, including Receptionist at Foundation Health Partners and Administrative Assistant at Fix It Guys LLC, where I honed my organizational skills and ability to manage multiple tasks efficiently.
Throughout my career, I have demonstrated a commitment to providing excellent customer service and maintaining a tidy work environment. I have successfully completed HIPAA certifications and have experience in coding vendor billings, updating employee handbooks, and managing patient appointments. My volunteer work has further enriched my skills, allowing me to engage with diverse communities and enhance my customer service capabilities.
Experience
Work history, roles, and key accomplishments
Receptionist
Foundation Health Partners
Aug 2023 - Present (1 year 11 months)
Completed HIPAA certificates and tests, ensuring compliance with patient data regulations. Managed patient appointments, updated charts, handled record distribution, and efficiently filed documents. Greeted and signed in patients for their appointments, maintaining a welcoming front office environment.
Administrative Assistant
Fix It Guys LLC
Aug 2022 - Present (2 years 11 months)
Coded vendor billings and maintained organized, updated records for financial accuracy. Ensured the office environment remained clean and well-organized. Managed billing updates and collections, and contributed to the revision of the Employee Handbook and Regulations.
Beauty Advisor
Sallys Beauty
Jun 2022 - Present (3 years 1 month)
Gained extensive customer service experience, assisting clients with product selection and inquiries. Completed comprehensive Beauty Advisor training to enhance product knowledge. Proficiently operated POS systems and managed cash handling transactions.
College Intern
WIC
Jul 2020 - Present (5 years)
Completed comprehensive online WIC training, gaining expertise in program guidelines and client support. Applied learned principles to assist program participants. Contributed to public health initiatives through administrative support.
Front Desk
Fairbanks Nissan
Initially hired for a Business Development Center (BDC) position to generate new customer leads. Successfully transitioned to a Front Desk Clerk role based on personal request. Provided comprehensive support to customers and dealership operations.
Administrative Assistant
UIC Science
Nov 2020 - Present (4 years 8 months)
Acquired skills in financial coding and received training in hotel management principles. Processed payments for various vendors, ensuring timely and accurate transactions. Provided accommodation and support to visiting scientists from around the world.
Student Hire
Bueci
May 2019 - Present (6 years 2 months)
Hired for a summer student position, gaining practical experience in water works. Received specialized training in water pipe evaluations. Conducted thorough meter read evaluations to ensure accuracy.
Education
Degrees, certifications, and relevant coursework
Barrow High School
Diploma, General Studies
Completed high school education, earning a diploma. This foundational education provided a broad understanding across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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