stephanie allgood

Manage front-desk operations including answering calls, scheduling appointments, creating new patient profiles with insurance details, and checking patients in/out to ensure smooth clinic workflow.

Processed donations and payments using Sage, DonorPerfect, Nexternal, and Stripe, invoiced magazine ads, answered calls, and supported event preparation to maintain accurate donor and financial records.

Assisted students with billing and payment plans, processed POs, contracts and invoices, implemented facilities organization improvements, and created training materials to enhance student services.

Picked and prepared online grocery orders for timely customer pickup, assisted with curbside delivery, and operated registers and self-checkout while providing friendly customer support.

Led production floor teams overseeing sanitization procedures, supervised pick-and-pack processes, and ensured proper packaging and quality control of products.

Managed receiving staff to process and merchandise incoming stock per SOPs, organized receiving area, broke down pallets, and ensured proper tagging and security of merchandise.

Performed accurate and timely meter readings across assigned routes to ensure reliable utility usage records and billing accuracy.

Provided homemaker services and transported elderly and disabled clients to appointments, ensuring timely, safe travel and in-home support to maintain client well-being.

Performed receptionist duties, developed a transportation promotion, and coordinated Senior Angel Tree donation efforts to support program operations and outreach.

Activities and societies: Bursar Office Assistant and Facilities Assistant work; updated training notes and process documentation.

Associate Degree in Human Services from Ivy Tech Community College, completed in 2015, with experience supporting student services and facilities operations.