Delani Rudacille

Acted as primary point of support for team members and supervisor, conducted monthly peer reviews, and developed tailored training plans that improved team consistency and reduced error rates.

Conducted regular performance evaluations, implemented productivity and process improvements, and maintained structured digital records to meet quality assurance standards.

Managed high-volume data entry under tight deadlines, resolved discrepancies through research, and maintained confidentiality and compliance with company procedures.

Welcomed clients, managed appointment scheduling and incoming calls, maintained an organized front desk, and provided administrative support to ensure smooth daily operations.

Assisted residents with ADLs, supported meal service and maintained safe, tidy living spaces while providing compassionate, person-centered care.

Supported residents with personal care and mobility, recorded monthly vitals, and maintained clean living spaces while communicating findings to nursing staff.

Maintained organized and stocked sales floor, assisted guests with product location and operated registers during peak hours to ensure efficient checkout experiences.

Handled incoming calls professionally, maintained organized product displays, and assisted customers on the sales floor to deliver high-level service.

Performed clerical tasks, managed physical and digital filing systems, entered data accurately, and supported event coordination as part of a work-study role.

Completed an Associate of Liberal Arts at Johnson County Community College, graduating in December 2019.