Astrid Leon
@astridleon
Business Analyst with 4+ years optimizing data accuracy, SOPs, and workflows to improve operational efficiency.
United StatesWhat I'm looking for
I’m a detail-oriented Business Analyst with 4+ years of experience across data entry, data validation, process improvement, documentation, and quality assurance. I focus on maintaining accurate records, strengthening data integrity, and making sure information is consistent and audit-ready.
In my roles, I enter, review, and maintain large datasets while performing quality checks, audits, and research to correct discrepancies. I follow established SOPs and also contribute to creating and improving procedures to increase workflow efficiency.
I enjoy partnering with internal teams to gather requirements, troubleshoot issues, and improve data processes. I also analyze data trends and operational needs to support service improvements and communicate recommendations that boost operational performance and customer outcomes.
I bring bilingual communication in English and Spanish, and I take pride in clear documentation and compliance-focused attention to detail. My goal is to turn structured data and well-run processes into measurable improvements for business operations.
Experience
Work history, roles, and key accomplishments
Administrative Assistant & Translator
Community Income Tax
Jul 2018 - Present (7 years 11 months)
Managed administrative tasks including document review, data verification, and record accuracy. Translated complex information for clients and staff and supported compliance-focused processes.
Data Content Technician
City Electric Supply
Dec 2021 - Jan 2026 (4 years 1 month)
Entered, reviewed, and maintained large datasets to ensure accuracy, consistency, and data integrity. Performed quality checks and audits, followed SOPs, and supported process improvements to increase workflow efficiency.
Guest Experience Expert
Gaylord Texan Resort and Convention Center
Nov 2022 - Apr 2025 (2 years 5 months)
Used company systems to maintain accurate customer and operational information while supporting service improvements. Analyzed guest needs and operational trends and communicated recommendations to improve customer experience and efficiency.
Shift Manager
Taco Bueno
Jan 2016 - Mar 2020 (4 years 2 months)
Reviewed labor, sales, and inventory data to support daily business decisions. Improved team reliability through process improvements and communication while managing operations with quality and accuracy.
Education
Degrees, certifications, and relevant coursework
Texas Woman’s University
Bachelor’s in Business Management, Business Management
Bachelor’s in Business Management at Texas Woman’s University (Dec 2021).
Polk State College
Associate’s in Liberal Arts, Liberal Arts
Associate’s in Liberal Arts at Polk State College (May 2019).
Availability
Location
United StatesAuthorized to work in
Job categories
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