Delani Edwards-Davis
@delaniedwardsdavis
Detail-oriented professional with over two years in customer service.
What I'm looking for
As an intrinsically motivated and detail-oriented professional, I have over two years of experience in customer service, excelling in both in-person and virtual environments. My ability to handle high-volume customer interactions with accuracy and professionalism has been a cornerstone of my career. I pride myself on being dependable, ethical, and an effective communicator, which has allowed me to build strong relationships with customers and colleagues alike.
Throughout my career, I have developed a robust skill set that includes technical troubleshooting, multitasking across digital systems, and maintaining confidentiality and integrity in all my interactions. My experience at NORDSTROM RACK and DELAWARE NORTH has honed my ability to adapt to fast-paced environments while delivering exceptional service. I am dedicated to serving others and consistently strive to uphold the highest standards of professionalism.
Experience
Work history, roles, and key accomplishments
Sales Floor
Nordstrom Rack
Jul 2023 - Present (1 year 11 months)
Assisted customers with apparel selection and provided excellent customer service in a fast-paced environment. Restocked and managed merchandise while maintaining visual standards and store policies.
Stand Attendant
Delaware North
Dec 2023 - Present (1 year 6 months)
Supported event preparation and customer service operations in a high-volume setting. Operated food and beverage stations with accuracy and efficiency.
Guest Services & Receptionist
The Nashville Zoo
May 2021 - Aug 2021 (3 months)
Greeted guests, scanned tickets, and presented general information. Operated rides while ensuring safety and guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Spelman College
B.S. Psychology, Psychology
Studied Psychology at Spelman College. Gained knowledge in various psychological theories and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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