Remote Jon
DB
Looking for a job
Delana Butler
@delanabutler
Successful business owner and customer service representative.
United StatesWhat I'm looking for
I'm Delana Butler, a dedicated business owner and assertive entrepreneur with a strong background in customer service. I am currently pursuing a degree in Early Childhood Education at Georgia State University, building on my academic success, including graduating high school with a 4.0 GPA. My journey in the business world is complemented by my ambition to become a licensed loctician, further enhancing my skills in cosmetology.
With over 8 years of experience in high-volume call centers, I have consistently achieved outstanding results, including maintaining a 99% positive customer survey rank and increasing customer retention by 22%. My commitment to excellence is reflected in my work ethic and my ability to design and execute automated systems that enhance customer satisfaction. I believe in the power of transparency and strive for greatness in every endeavor.
Experience
Work history, roles, and key accomplishments
LA
Current
Business Owner / Loctician
Laystyleseat
Successfully managed and operated a hair business, Laystyleseat, demonstrating strong entrepreneurial skills and a commitment to client satisfaction. Provided expert loctician services, ensuring high-quality results and positive client experiences.
CC
Customer Service Representative
Confidential Company
Jan 2020 - Dec 2020 (11 months)
Served as a Customer Service Representative in high-volume call centers, consistently achieving 99% positive customer survey results. Successfully increased customer retention by 38% above average through effective issue resolution and proactive engagement.
PK
Waitress
Pappadeaux Seafood Kitchen
Jan 2015 - Dec 2020 (5 years 11 months)
Provided passionate and efficient customer service in a high-volume restaurant environment, ensuring positive dining experiences for patrons. Managed multiple tables and orders, demonstrating strong multitasking and interpersonal communication skills.
CC
Childcare Provider
Childcare Centers
Jan 2012 - Dec 2014 (2 years 11 months)
Provided attentive and nurturing care to children in various childcare settings, ensuring a safe and engaging environment. Utilized strong communication and problem-solving skills to address diverse needs and support child development.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Early Childhood Education, Early Childhood Education
Grade: 4.0 GPA
Presently enrolled at Georgia State University to pursue a degree in Early Childhood Education. Graduated high school with a 4.0 GPA.
ES
Empire Cosmetology School
Hair License, Cosmetology
Will pursue a hair license and further profession as a talented loctician at Empire Cosmetology School after finishing current studies.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Interested in hiring Delana ?
You can contact Delana and 90k+ other talented remote workers on Himalayas.
Message DelanaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
