Elena Graziano
@elenagraziano
Experienced customer service professional and salon owner with 16+ years in client relations and operations.
United StatesWhat I'm looking for
I am a salon owner and seasoned customer service professional with over 16 years of experience in client relations, scheduling, inventory management, and team supervision.
As owner/operator of Hair by Elena I consult with clients, manage appointments, maintain supplies and equipment, and ensure professional service delivery in a salon-suite setting.
Previously I developed a loyal client base as a hairstylist and served as Assistant Salon Manager at Ulta Beauty, where I led a team, handled scheduling, inventory control, and resolved customer issues promptly and professionally.
I bring strong communication, reliability, organization, multitasking ability, and a customer-first mindset, and I am motivated to contribute those strengths to a customer service or salon operations role.
Experience
Work history, roles, and key accomplishments
Salon Owner
Hair by Elena
Jan 2021 - Present (4 years 8 months)
Operate a professional salon providing consultations, styling, inventory management, and client scheduling, maintaining high customer satisfaction and professional standards.
UBAssistant Salon Manager
Ulta Beauty
Jan 2013 - Dec 2015 (2 years 11 months)
Managed a team of five stylists, handled scheduling, inventory control, and supply purchasing while resolving customer issues to maintain service quality and operational efficiency.
Hairstylist
The Cove Salon
Feb 2003 - Jan 2007 (3 years 11 months)
Developed and grew a personal client base while delivering hairstyling services and managing phone scheduling to ensure strong customer service and retention.
Education
Degrees, certifications, and relevant coursework
Massapequa High School
High School Diploma, High School
Completed secondary education at Massapequa High School, graduating in 2007.
BOCES Cosmetology Program
Cosmetology Certificate, Cosmetology
2009 -
Completed cosmetology training through the BOCES Cosmetology Program and obtained professional cosmetology certification.
Availability
Location
United StatesAuthorized to work in
Job categories
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