Tracy Flaherty
@tracyflaherty
Dedicated customer-service professional with leadership, sales, and scheduling expertise.
United StatesWhat I'm looking for
I am a dedicated and versatile customer-service professional with strong experience in sales, client relations, and organizational leadership. Over years in retail and service roles I consistently exceeded sales targets, resolved customer concerns with professionalism, and built lasting client relationships.
I have hands-on experience scheduling appointments, delivering detailed service information, and coordinating daily operations in busy environments. I also led youth programs as a Den Mother, developing lesson plans and fostering teamwork, inclusion, and growth.
I bring reliable multitasking, time management, and budgeting skills from both professional roles and household management, and I am eager to contribute enthusiasm, integrity, and practical leadership to a dynamic team.
Experience
Work history, roles, and key accomplishments
Den Mother
Cub Scouts
Jan 2024 - Dec 2025 (1 year 11 months)
Led weekly meetings, developed lesson plans, and organized activities to support youth advancement and foster inclusive teamwork.
Homemaker
Self Employed
Jan 2016 - Dec 2025 (9 years 11 months)
Managed household operations including budgeting, scheduling, and planning to ensure efficient family management and multitasking under changing priorities.
SSCustomer Service Agent
Stanley Steemer
Jan 2011 - Dec 2017 (6 years 11 months)
Scheduled appointments, provided detailed service information, and built strong customer relationships to ensure satisfaction and efficient daily operations.
BBSales Associate
Best Buy
Jan 2007 - Dec 2011 (4 years 11 months)
Specialized in appliance and camera sales, consistently exceeding sales targets and promoting store services to increase enrollments in credit programs.
Education
Degrees, certifications, and relevant coursework
HCHillsborough Community College
Associate of Arts, Liberal Arts
Earned an Associate of Arts degree with foundational coursework in liberal arts and preparatory studies for transfer or employment.
Bloomingdale High School
High School Diploma, General Secondary Education
Completed high school diploma with coursework preparing for postsecondary education and workforce entry.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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