Deja DennisDD
Looking for a job

Deja Dennis

@dejadennis

Dedicated HR professional with a passion for client relations.

United States

What I'm looking for

Seeking a challenging role that leverages my HR expertise to drive results and improve client satisfaction, while providing opportunities for growth and professional development.

As a seasoned HR professional with a strong background in human resources, customer service, and community engagement, I bring a unique blend of skills and experience to the table. With a proven track record of driving results and improving client satisfaction, I am confident in my ability to make a positive impact in any organization.

In my current role as Diversion Specialist at Homeless Services - City of Virginia Beach, I have developed and implemented customized housing solutions, resulting in a 25% decrease in housing disputes and a 15% increase in tenant satisfaction levels. My experience in HR has equipped me with the skills to provide top-notch support to clients, ensuring their needs are met and exceeded.

With a strong educational foundation in business administration and psychology, I possess a unique understanding of human behavior and motivation. My experience in training and development, financial reporting, and database management has allowed me to drive results and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

CB
Current

Diversion Specialist

CITY OF VIRGINIA BEACH

Mar 2021 - Present (4 years 3 months)

Consulted with over 150 clients weekly for services, assisted clients with finding alternative housing, and developed customized housing solutions, resulting in a 25% decrease in housing disputes and a 15% increase in tenant satisfaction levels.

AC

Human Resource Assistant

AVALONBAY COMMUNITIES

Jan 2019 - Feb 2021 (2 years 1 month)

Provided HR process support, compiled and processed employee documentation, and assisted with formulating policies and procedures.

TS

Executive Assistant

THE CROSSING AT SPRINGFIELD

May 2017 - Jan 2019 (1 year 8 months)

Consulted with prospective residents, collaborated with marketing, and supervised a team of 5, increasing residency by 12%.

Education

Degrees, certifications, and relevant coursework

Liberty University logoLU

Liberty University

Master of Science, Business Administration

Grade: 3.6/4.0

Master of Science in Business Administration with a concentration in Human Resources.

Norfolk State University logoNU

Norfolk State University

Bachelor of Arts, Psychology

Grade: 3.2/4.0

Activities and societies: Psi Chi Honors Society (Vice President)

Bachelor of Arts in Psychology. Active member of Psi Chi Honors Society, serving as Vice President.

Tech stack

Software and tools used professionally

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