Deja Dennis
@dejadennis
Dedicated HR professional with a passion for client relations.
What I'm looking for
As a seasoned HR professional with a strong background in human resources, customer service, and community engagement, I bring a unique blend of skills and experience to the table. With a proven track record of driving results and improving client satisfaction, I am confident in my ability to make a positive impact in any organization.
In my current role as Diversion Specialist at Homeless Services - City of Virginia Beach, I have developed and implemented customized housing solutions, resulting in a 25% decrease in housing disputes and a 15% increase in tenant satisfaction levels. My experience in HR has equipped me with the skills to provide top-notch support to clients, ensuring their needs are met and exceeded.
With a strong educational foundation in business administration and psychology, I possess a unique understanding of human behavior and motivation. My experience in training and development, financial reporting, and database management has allowed me to drive results and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Diversion Specialist
CITY OF VIRGINIA BEACH
Mar 2021 - Present (4 years 3 months)
Consulted with over 150 clients weekly for services, assisted clients with finding alternative housing, and developed customized housing solutions, resulting in a 25% decrease in housing disputes and a 15% increase in tenant satisfaction levels.
Human Resource Assistant
AVALONBAY COMMUNITIES
Jan 2019 - Feb 2021 (2 years 1 month)
Provided HR process support, compiled and processed employee documentation, and assisted with formulating policies and procedures.
Executive Assistant
THE CROSSING AT SPRINGFIELD
May 2017 - Jan 2019 (1 year 8 months)
Consulted with prospective residents, collaborated with marketing, and supervised a team of 5, increasing residency by 12%.
Education
Degrees, certifications, and relevant coursework
Liberty University
Master of Science, Business Administration
Grade: 3.6/4.0
Master of Science in Business Administration with a concentration in Human Resources.
Norfolk State University
Bachelor of Arts, Psychology
Grade: 3.2/4.0
Activities and societies: Psi Chi Honors Society (Vice President)
Bachelor of Arts in Psychology. Active member of Psi Chi Honors Society, serving as Vice President.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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