Open to opportunities

Phyllis Lawson

@phyllislawson

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Exceptional human resources professional with 10+ years of experience.

United States

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What I'm looking for

I seek a dynamic HR role that values innovation, diversity, and employee engagement.

I am an accomplished human resources professional with over a decade of experience dedicated to enhancing candidate experiences and fostering positive workplace cultures. My expertise spans full-cycle recruiting, project management, and employee relations, all underpinned by a strong customer service ethos. I thrive in fast-paced environments, demonstrating exceptional organizational skills and adaptability to change.

Throughout my career, I have successfully managed recruitment processes for various organizations, ensuring compliance with HR policies while enhancing the candidate experience. My commitment to diversity recruitment and innovative sourcing strategies has allowed me to create inclusive career paths for candidates. I am passionate about developing meaningful relationships with stakeholders and continuously improving HR operations through effective use of HRIS and ATS.

Experience

Work history, roles, and key accomplishments

Contract Talent Specialist

22nd Century Technologies

Apr 2024 - Jun 2024 (2 months)

Managed full-cycle recruitment processes, benefits administration, and HR transactions while ensuring compliance with HR policies. Coordinated onboarding and conducted HR training sessions, providing superior customer service to stakeholders.

Recruitment Benefits Administration HR Onboarding Project Management HRIS ATS Compliance Customer Service Data Analysis

Contract Recruiter

TTX

Jul 2023 - Jan 2024 (6 months)

Recruited, sourced, screened, and interviewed candidates while ensuring a top-tier candidate experience. Demonstrated flexibility and adaptability in a fast-paced environment and reinforced the company's brand through exceptional customer service.

Recruitment Sourcing Screening Interviewing Customer Service Compliance HRIS ATS Flexibility

Contract Recruiter

Latitude

Oct 2022 - Nov 2022 (1 month)

Conducted interviews and managed communication with candidates, enhancing the candidate experience. Streamlined the application process and ensured compliance with HR policies.

Interviewing Compliance HRIS ATS Customer Service Process Improvement

Talent Acquisition Specialist

Edpuzzle

Sep 2021 - Sep 2022 (1 year)

Handled all aspects of the candidate recruitment process, focusing on improving the candidate experience. Developed innovative sourcing strategies and emphasized diversity recruitment.

Recruitment Sourcing Project Management Compliance HRIS ATS Data Analysis

Talent Acquisition Consultant

Virginia ABC Authority

Jul 2019 - Sep 2021 (2 years 2 months)

Managed the candidate recruitment process while providing excellent customer service to internal clients and candidates. Focused on diversity recruitment and compliance with HR policies.

Recruitment Customer Service Compliance HRIS ATS Data Analysis Stakeholder Management

Temporary Management Analyst Senior

City of Richmond – Dept. of Public Utility

May 2019 - Jul 2019 (2 months)

Handled employee FMLA paperwork and maintained compliance with HR policies. Managed employee FMLA files and ensured accurate data handling.

FMLA Compliance HR Policies Data Management HRIS ATS Employee Relations Documentation

Human Resources Manager

Virginia Family Services

Jun 2018 - May 2019 (11 months)

Managed the HR department, implemented new benefits programs, and provided full-cycle recruiting. Ensured compliance with HR policies and maintained employee files.

HR Management Benefits Programs Recruiting Compliance Project Management Employee Relations HRIS ATS Payroll Management

Human Resources Assistant

Virginia Family Services

Nov 2017 - Jun 2018 (7 months)

Provided full-cycle recruitment and conducted employee orientations. Managed HR department tasks and ensured compliance with HR policies.

Recruitment HR Management Compliance Project Management HRIS ATS Employee Relations Customer Service

Substitute Teacher

Henrico County Public School

Mar 2016 - Nov 2017 (1 year 8 months)

Followed schoolwork plans and assisted students, showcasing interpersonal skills and adaptability in a classroom environment.

Teaching Classroom Management Interpersonal Skills Adaptive Communication Student Flexibility Engagement

Temporary Human Resources Assistant

Aerotek

Nov 2016 - Jul 2017 (8 months)

Administered recruitment and retention programs while providing full-cycle recruitment support. Managed employee files and ensured compliance with HR policies.

Recruitment Retention Management HR Management Compliance Project Management HRIS ATS Employee Relations Customer Service

Temporary Human Resources Assistant

Caliper

Mar 2016 - Jul 2016 (4 months)

Coordinated orientation and internship packets while providing exceptional customer service. Managed employee files and ensured compliance with HR policies.

Coordination Customer Service HR Management Compliance Project Management HRIS ATS Employee Relations

Education

Degrees, certifications, and relevant coursework

North Carolina Central University

Bachelor of Arts, Political Science

Earned a Bachelor of Arts in Political Science, providing a strong foundation in political theory, public policy, and the workings of government.

American InterContinental University

Master of Business Administration, Human Resources

Completed an MBA with a focus on Human Resources, equipping me with advanced knowledge and skills in HR management, strategic planning, and organizational behavior.