Candace Mcclelland

Identified and supervised Accounts Receivable for behavioral health, demonstrating strong knowledge of government and commercial insurance. Processed all claims with outstanding balances and examined claims for multiple states, ensuring timely follow-up.

Managed medical billing and coding operations, including updating demographics, scheduling appointments, and verifying insurance. Handled insurance claims, attached necessary documents, and processed recurring monthly payments.

Updated patient demographics and transcribed X-ray and CT scans, ensuring accurate document filing. Identified CPT, HCPCS, and ICD-10-PCS codes, and administered medication while documenting patient intake.

Organized and maintained office records, accurately filing documents in existing folders. Managed phone calls, provided customer support, and performed clerical tasks such as typing, printing, and faxing.

Maintained accurate office records and managed document filing systems. Handled incoming and outgoing phone calls, providing detailed messages and returning customer inquiries with sufficient answers.

Completed a graduate program focusing on medical billing and coding practices. Gained expertise in healthcare revenue cycle management and compliance.

Obtained an Associate of Science degree in Healthcare Management. Developed foundational knowledge in healthcare administration and operations.

Completed high school education and received a diploma.