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Dee User

@deeuser10

I lead enterprise AI, product, and agile transformations that deliver measurable outcomes.

Czechia
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What I'm looking for

I'm open to senior leadership roles in delivery, product, transformation, program management, and IT service management, either permanently or on a B2B contract basis in the Czech Republic or remotely. I want to partner with leaders on complex challenges and deliver lasting change.

At McKinsey & Company, I led enterprise transformation, product strategy, and AI implementation for global clients, including agentic AI platforms, IT support transformation, and digital workplace products. My work has improved cycle time by 60%, reduced support demand by 60%, and accelerated time-to-market by 45%.

Across 21 years in consulting, delivery, and software quality, I’ve governed $1M+ multi-vendor programs, shaped operating models, and built enduring internal capability. I partner with senior leaders to diagnose what is blocking delivery and design practical change across product, program management, IT service management, and organisational transformation.

Experience

Work history, roles, and key accomplishments

McKinsey & Company logoMC

Enterprise Transformation, AI & Product Leader

Feb 2018 - Jan 2026 (7 years 11 months)

Led enterprise transformation, product strategy, and AI implementation for global clients — across C-suite leadership, 300+ person organisations, and $1M+ multi-vendor programs.
AI & Digital Product Delivery
— Delivered agentic AI platform on Snowflake Cortex + Claude Sonnet — 400+ users, 300+ daily queries, 50+ manual roles replaced, 40% content reach improvement
— Led AI-powered IT support trans

SolutionsIQ, an Accenture Company logoSC

Agile Coach / Sr. Development Manager

Mar 2015 - Jan 2018 (2 years 10 months)

Velocity & Collaboration: Managed global, cross-functional teams (design, development, QA, support) and boosted collaboration, productivity, and delivery velocity by 30% by implementing the right governance practices.

Financial & Stakeholder Control: Rigorously oversaw project financials, delivering accurate forecasting and budget control, and reduced project escalations by over 40% through effe

Ellucian (Formerly Sungard-Higher Education) logoEE

Test Specialist / Scrum Master

Sep 2011 - Feb 2015 (3 years 5 months)

Creating a motivated environment for the team members to take the path of high performance
Facilitating Scrum-Of-Scrums
Ensuring process adherence
Project planning and execution
Resource Planning
Risk planning and Mitigation
Being the process enabler for the team
Bring in innovation in the day to day practices of teams
Coach and mentor teams
Working with the Product Owner on Prioritization process

Ellucian logoEL

Test Specialist / Scrum Master

Sep 2011 - Feb 2015 (3 years 5 months)

Facilitated Scrum-of-Scrums, ensured process adherence, and managed project planning, resource planning, and risk mitigation. Coached and mentored teams, conducted Agile maturity assessments, and drove organizational transformation through the Agile Community of Practice.

Infosys logoIN

Technical Team Lead

Jul 2010 - Aug 2011 (1 year 1 month)

• Managed and delivered complex projects for clients in various industries, including healthcare, finance, and technology
• Developed and executed project plans, managed project teams, and coordinated project activities with stakeholders ensuring projects were delivered on time, budget and quality expectations
• Developed and maintained strong relationships with clients, ensuring their satisfactio

Symphony Teleca logoST

Senior Product Engineer

Feb 2007 - Jul 2010 (3 years 5 months)

• Worked as a team member in XP and Scrum teams for test case creation and execution
• Working as a Scrum Team member, was accountable to following scrum practices
• Requirement analysis and understanding
• Test case Review, Test bed Creation, Facilitating test execution and reporting
• Mentoring new members of the team

Education

Degrees, certifications, and relevant coursework

AT

Atria Institute of Technology

Bachelor of Engineering, Electronics and Telecommunication

2000 - 2004

BE in Electronics and Communication

SC

Seshadripuram Composite Pre University College

P.U.C, Science-PCMB

1998 - 2000

P.U.C - Schience(PCMB)

SC

Seshadripuram Composite Pre University College

Pre-University Course, Science-PCMB

1998 - 2000

Pre-University Course in Science with Physics, Chemistry, Mathematics, and Biology.

FS

Florence Public School

SSLC

1988 - 1998

Tech stack

Software and tools used professionally

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