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@aladinuser1

Scrum Master at Commerzbank, advancing Tokenmanager and MQ messaging delivery with SAFe planning and AI-assisted Jira workflows.

Czechia
Message

At Commerzbank, I facilitate delivery across the Tokenmanager and MQ Messaging Systems engineering teams and work with Product Owners to turn strategic initiatives into actionable backlogs. I also co-facilitate SAFe PI Planning and use custom LLM prompting frameworks and agents to streamline Jira ticket generation and sprint planning.

Before moving into Scrum Master work, I handled strategic sourcing negotiations at Commerzbank and procurement operations at IBM. At AGCO Corporation, I coordinated an international NPI expediting team and partnered with program and engineering leads on automated supplier tracking workflows.

Experience

Work history, roles, and key accomplishments

Commerzbank logoCO
Current

Scrum Master

Feb 2024 - Present (2 years 9 months)

Facilitate agile ceremonies and delivery flow across two critical infrastructure engineering teams, partnering with Product Owners to refine backlogs and align sprint goals with business roadmaps. Lead SAFe initiatives, co-facilitating PI Planning and pioneering AI workflow automation for Jira and sprint planning.

IBM logoIB

Procurement Operations Buyer

Dec 2021 - Aug 2022 (8 months)

Managed end-to-end purchasing operations, requisition handling, and vendor performance monitoring for enterprise client accounts. Resolved blocked procurement pipelines and invoice bottlenecks, ensuring 100% audit compliance.

Education

Degrees, certifications, and relevant coursework

PR

PRINCE2

PRINCE2 7th Edition – Foundation & Practitioner, Project Management

PRINCE2 7th Edition Foundation & Practitioner certification obtained in October 2026.

SF

Scaled Agile Framework

AI Empowered SAFe Scrum Master (SSM), Agile

AI Empowered SAFe Scrum Master (SSM) certification obtained in November 2025.

Scrum.org logoSC

Scrum.org

Professional Scrum Master II (PSM II), Agile

Professional Scrum Master II (PSM II) certification obtained in August 2025.

SA

STRV Product Management Academy

Product Management Academy, Product Management

2022 - 2022

Completed a 5-week intensive discovery-to-scale program in product management.

TC

Tripoli Entrepreneurs Club

Startup Acceleration Program, Entrepreneurship

2016 - 2016

Participated in a startup acceleration program in 2016.

Lebanese University logoLU

Lebanese University

Bachelor's Degree, Economics

2009 - 2014

Bachelor's Degree in Economics from Lebanese University, completed in 2014.

Tech stack

Software and tools used professionally

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