
Deepa Siddharthan
@deepasiddharthan
Principal User Assistance Developer at Oracle, shaping accessible product documentation and solution readiness for software releases.
What I'm looking for
At Oracle Ltd., I lead cross-functional root-cause analysis initiatives and work to bridge gaps between user acceptance testing and technical teams. I also assess operational models and turn findings into strategic recommendations for the product suite.
I gather and document end-to-end system requirements, manage functional documentation, and collaborate with stakeholders to align software capabilities with delivery requirements. I’ve transformed legacy technical assets into structured information models and worked with deployment teams on solution readiness and release implementation.
My documentation uses a modern conversational style and is designed to meet accessibility, internationalization, and usability standards. I also create validation assets and release-readiness frameworks, including impact assessments and What's New feature tracking.
Before Oracle, I worked at CA India Ltd., Vizual Business Tools Pvt. Ltd., Vannet Technologgix Ltd., and Pentamedia Graphics Ltd. My work included technical information, user guides, training materials, and instructional design; I also authored Flipboard cookbooks for CA Mainframe products.
Experience
Work history, roles, and key accomplishments
Led cross-functional root-cause analysis initiatives and managed the functional documentation lifecycle. Evaluated and transformed legacy technical assets into structured enterprise information models.
Principal Technical Information Engineer
CA India Ltd.
Oct 2005 - Oct 2015 (10 years)
Trained new hires in Author-it and CA writing standards. Chaired the Innovation Task Force team and managed documentation user stories using CA Agile Vision.
Principal Technical Information Engineer
Vizual Business Tools Pvt. Ltd.
Aug 2003 - Sep 2005 (2 years 1 month)
Produced training materials and user guides for HR.net product. Authored and edited user guides for various Vizual products.
Technical Writer
Vannet Technologgix Ltd.
Jun 2002 - Aug 2003 (1 year 2 months)
Managed a team of SMEs for content production conforming to Microsoft Manual of Style. Contributed chapters for a book on Oracle Database Server.
Instructional Designer and Voice Artist
Pentamedia Graphics Ltd.
Apr 2000 - Jun 2002 (2 years 2 months)
Produced instruction books, user manuals, catalogues, brochures, policy guides, and handbooks. Designed and planned training materials and course manuals.
Education
Degrees, certifications, and relevant coursework
University of Madras
MBA, HR and Financials Management
2004 - 2007
Pursued an MBA in HR and Financials Management from the University of Madras, Chennai, from 2004 to 2007.
St. Joseph's College of Engineering, University of Madras
Bachelor of Engineering, Instrumentation and Control Engineering
1994 - 1998
Earned a Bachelor of Engineering in Instrumentation and Control Engineering from St. Joseph's College of Engineering, University of Madras, Chennai, from 1994 to 1998.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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